Knight Claremont Chrysler Dodge Jeep Ram

From the moment I arrived Raul was efficient and fast. He was able to get me in and out in a couple hours after fixing a recall and oil change/tire rotation. He was able to get me in and out in a couple hours after fixing a recall and oil change/tire rotation. More

Very nice staff at dealership upon checking and checkout. Thank you. I will be back again Thank you. I will be back again More

Clean waiting room, nice work station I was able to bring my laptop and work, which is awesome, and even got a video of the inspection while I was still there. my laptop and work, which is awesome, and even got a video of the inspection while I was still there. More

It’s nice and clean also friendly staffing in addition it’s close by to home it’s close by to home More

I WOULD GIVE THIS DEALERSHIP 0 STARS IF POSSIBLE. DO NOT BUY FROM THEM!!! Bought one of their last Dodge Charger EVs that they had advertised on their website about three weeks ago. Our point salesp DO NOT BUY FROM THEM!!! Bought one of their last Dodge Charger EVs that they had advertised on their website about three weeks ago. Our point salesperson Jonathan Velasquez (Jon) appeared very cordial, along with his manager - Miguel Martinez and the other staff the entire time we were there (about 5-6 hours) for the sale. Signed all the transfer papers and went back the next day to pick up the car. Had to wait as the car was not ready as promised. Finally, after 2 hours were able to drive off the car but without a second key, no charging cord, no manual and no window sticker. We live 100 miles away from this dealership. The salesperson Jonathan once again promised that all 4 items (second key, charging cord, manual and window sticker) will be mailed out to us within the week. NOTHING EVER MAILED OUT. WE'VE BEEN CALLING EVERYDAY FOR 3 WEEKS NOW. NO RESPONSE. Once they've made their sale, they absolutely don't care about AFTER SALES CUSTOMER SERVICE. No response from Jonathan Velasquez (perpetually appears to be on vacation), Miguel Martinez, Anthony Luevanos and Julio Sanchez were the people who we talked to at the time of the sale. We always talk to a receptionist who forwards us to a voicemail. WE NEVER GET A CALL BACK. THESE ARE THINGS WE PAID FOR AND ARE OWED TO US. They respond to bad reviews with a generic dealership number but pretty sure if we call that number, we will again fall into the cycle of talking to receptionists who supposedly take notes and NEVER get a call back. DO NOT BUY FROM THIS DEALERSHIP!! More

It was amazing they kept on sending me updates on my car and was friendly and helpful and was friendly and helpful More

The m2 that I buy from you guys had a bad clutch So now I have to pay 7000$ I have to pay 7000$ More

I believed the Knight Claremont service department customer service was superior than Ontario Jeep dealer whom I've dealt with in the past. However, my experience with Isaiah during my March-April vis customer service was superior than Ontario Jeep dealer whom I've dealt with in the past. However, my experience with Isaiah during my March-April visit changed that. That was the worst experience I've had at Knight Claremont service department. And this last time, with Raul, it was better, but I do believe they can do a better job explaining what the type of service the vehicle is going to entail, especially when communicating with women. More

Very disappointing experience with Knight’s Dodge. I drove from Fresno to Los Angeles because their truck prices seemed like a great deal, but it ended up being nothing but stress. I purchased a 20 I drove from Fresno to Los Angeles because their truck prices seemed like a great deal, but it ended up being nothing but stress. I purchased a 2024 Dodge Laramie and ended up paying around $6,500 for an extended warranty and GAP coverage. Within two weeks, the battery died and left me stranded four times. I was told I would be reimbursed for the replacement battery, but I’m still waiting. The truck was also supposed to have a towing package, but I later discovered the tow hitch had been removed. After countless calls and being told someone would call me back, they finally said they would order the hitch. That was in mid-June—it’s now mid-August, and I still haven’t received a call. Communication and customer service have been terrible. I constantly had to chase them for answers, and issues are still unresolved. If you’re coming from out of town, be very careful and inspect everything thoroughly. I would also recommend comparing extended warranty prices elsewhere before purchasing theirs. Unfortunately, I would not buy another vehicle from this dealership. More