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Koch 33 Toyota

Easton, PA

4.7
841 Reviews

3816 Hecktown Rd

Easton, PA

18045

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841 Reviews of Koch 33 Toyota

January 24, 2021

The front office sales staff are professionals. Tony Bryant is a perfect gentleman & made our 2nd leasing experience palatable (although the whole thing is a ripoff). The backroom staff experience with More

by vmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bryant
Feb 02, 2021 -

Koch 33 Toyota responded

vmartin, we appreciate the feedback. We are disappointed to see that your visit did not meet a 5-star experience. We apologize for the misunderstanding and the level of service you received. Can you please call me directly so I can gather more information regarding your visit to our dealership and resolve your concerns? Thank you! Bob Bozarth General Manager 610-810-1116

January 15, 2021

My salesman, Zach Elchaar and finance manager, Blake Staas were a top notch team! Super knowledgeable and awesome to work with as always ! Thank you both More

by Kaitlin K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake staas , Zach Elchaar
Jan 18, 2021 -

Koch 33 Toyota responded

Kaitlin, thank you for the 5-star review! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

January 15, 2021

One of the best car experiences anyone can have from Start to finish. James and Norman were able to get me the Truck I wanted with no head aches or hassles. The atmosphere at Koch is wonderful from sale More

by Dudeitskev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Schramko, Matt Westerholm, Norman D Munoz, Keith Doddy
Jan 18, 2021 -

Koch 33 Toyota responded

We are happy we could make your experience a positive one! Enjoy your new truck!

January 09, 2021

Buyers beware. This dealership is very shady. They are sneaking. Be alert. Read all the paperwork before leaving the sales department. They are not straight forward More

by gardenjersey
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Matt Westerholm, Mike Haney, Mike Burock, Dotty Miller
Jan 18, 2021 -

Koch 33 Toyota responded

I’m sorry to hear about your experience with us. We apologize for the miscommunication on our part and look forward to taking care of this concern. If you would like to discuss further, I’d be happy to speak with you. Please call me directly, thank you! Bob Bozarth General Manager Koch 33 Toyota 610-810-1116

January 07, 2021

Best Dealership to buy a vehicle from! Megan was awesome and everyone else made sure that I was taken care of with finance and insurance!!! More

by Kimberlyfenstermaker66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan, Kaitlin Kinney
Jan 08, 2021 -

Koch 33 Toyota responded

Thank you for the incredible feedback and 5-star review! Our team is always happy to assist!

January 03, 2021

Yesterday I bought a car, mario was the one to help me. He was amazing and so very helpful. He did everything to help me find the perfect car. Everybody was so nice and helpful. Im so happy that I had a sa More

by Kweaver01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Higueros
Jan 04, 2021 -

Koch 33 Toyota responded

Thank you for taking the time to share your experience and 5-star review! If there is anything further we can do for you, we are happy to help!

January 03, 2021

Fast efficient online buying experience handled all paper work low pressure atmosphere friendly and knowledgeable of products followed CDC guidance clean safe In store environment More

by Hardtoocatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Elchaar
Jan 04, 2021 -

Koch 33 Toyota responded

Thank you for the outstanding feedback and 5-star review! We are glad you had a great experience!

December 29, 2020

They claim they give Kellie Blue Book Fair trade in price witch they didn't and poor Mario had to go back and forth with a manager who must not know they advertise the vehicle on line for less. I feel Mario More

by tsbaxter
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Higueros
Jan 04, 2021 -

Koch 33 Toyota responded

Tedd, I’m sorry to hear about your experience with us. If you would like to discuss further, I’d be happy to speak with you. Please call me directly, thank you! Bob Bozarth General Manager Koch 33 Toyota 610-810-1116

December 22, 2020

Excellent service, I was referred by a relative to Koch. Norman Muñoz took care of me, excellent service, extremely knowledgeable about the product! Easy, accommodating and they met all my expectations when More

by Luis.santiagojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Haney, Norman D Munoz
Jan 04, 2021 -

Koch 33 Toyota responded

Thank you for the outstanding 5-star review! If there is anything further we can do for you, we are happy to help!

December 22, 2020

Jake helped us find our toyota sienna in 2017 and now a 2021 toyota tundra. Whether it was a phone call or text he always answered our questions.... and we had alot of them. We approached several different More

by JB2014
Recommend Dealer
Yes
Employees Worked With
Jake Ferris
Jan 04, 2021 -

Koch 33 Toyota responded

Thank you for the 5-star review! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

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