Koch 33 Toyota

Car trouble My 3 month old 2015 RAV4 Was brought back due to foul odor in car’s cabin. Koch Toyota’s service department, particularly Ryan, was exceedingly helpf My 3 month old 2015 RAV4 Was brought back due to foul odor in car’s cabin. Koch Toyota’s service department, particularly Ryan, was exceedingly helpful in trying to resolve the issue, but they could not find the source of odor. As such I had to pay for their time, even though it’s under warranty. Still, they significantly discounted the rate I would pay. They suggested trying Ozium, a common aerosol spray I could get for less than $10 to run through filter system. While that did decrease the intensity of the order, which was a cross between a strong chemical smell and fuel, the Ozium itself also has a pretty strong chemical smell, though not nearly as bad or intense as prior odor. I will try re-shampooing carpets, since original smell was same as the intense chemical smell my car had when it was freshly detailed. More

good service Chris penna is a nice service consultant answer all my question. and take care me fast clean Job , i am ver satisfied with todays service Chris penna is a nice service consultant answer all my question. and take care me fast clean Job , i am ver satisfied with todays service More

The best service you could ask for My service man was not only kind considered about my service call but he went out of his way. You guys have a great man and it shows about his concern My service man was not only kind considered about my service call but he went out of his way. You guys have a great man and it shows about his concern for the customers More

Replaced flat tire promptly Called at 11AM to get a replacement for flat tire, made 130PM appointment, and by 3PM the tire was replaced (mounted on rim, inflated, balanced, insta Called at 11AM to get a replacement for flat tire, made 130PM appointment, and by 3PM the tire was replaced (mounted on rim, inflated, balanced, installed on vehicle; spare tire put back on hanger). Thanks for speedy service on order 250802. More

Inspection and service I brought auto for inspection and recommended service. They handled my service in a professional manner and managed my expectation for time required a I brought auto for inspection and recommended service. They handled my service in a professional manner and managed my expectation for time required and completed under that time. More

Best experience ever! As soon as I walked in I was greeted by someone right away. The service was top notch and the wait was minimal, I can’t wait until my next service! As soon as I walked in I was greeted by someone right away. The service was top notch and the wait was minimal, I can’t wait until my next service! More

Quick and easy process with super helpful staff. My experience at this dealership was fantastic! My salesperson Oscar Alarcon was very courteous and not pushy at all when it came to the sale. He was My experience at this dealership was fantastic! My salesperson Oscar Alarcon was very courteous and not pushy at all when it came to the sale. He was very insightful about the car and its features which was helpful to say the least. I would reccomend anyone to visit koch toyota 33 and as well reccomend Oscar not only because he is a good salesman and really took the stress out of the car buying experience, but because he was actually very personable and trustworthy, and when buying a car those are the things you look for in a dealership and their staff. More

Easiest car buying experience and great service I would recommend Oscar Alarcon and Koch 33 to anyone looking to purchase a vehicle. Oscar was very attentive, easy going and listened to our wants an I would recommend Oscar Alarcon and Koch 33 to anyone looking to purchase a vehicle. Oscar was very attentive, easy going and listened to our wants and concerns without being a "pushy car salesman". He was great to work with and we will certainly go back to Oscar the next time we are in the market for a new vehicle. More

Service on my FJ cruiser Very helpful with every step of my service he explained what had to be done on my vehicle. my service rep. Is very helpful and I like dealing with him Very helpful with every step of my service he explained what had to be done on my vehicle. my service rep. Is very helpful and I like dealing with him that is why I recommend this dealership to my friends. More

2018 Tacoma Nobody generally likes the car buying experience. But when I went there to look at a Tacoma I felt more like I was at a family reunion than an auto de Nobody generally likes the car buying experience. But when I went there to look at a Tacoma I felt more like I was at a family reunion than an auto dealership. From the salesman Steven Douglas, to the general manager, everyone treated us like family. Do yourself a favor, if your in the market for a car, at least give them a try. More