Koch 33 Toyota

Purchase a vehicle with Norman I love this place! My rep Norman did an amazing job, made my experience so pleasant and easy and was very informative on the vehicles I was looking at I love this place! My rep Norman did an amazing job, made my experience so pleasant and easy and was very informative on the vehicles I was looking at. Thanks again, I would refer him to others... More

best sales Best place we have ever been to. Oscar was definitely patient, very understanding of our situation. He also knew how badly we wanted the Kia Sorento a Best place we have ever been to. Oscar was definitely patient, very understanding of our situation. He also knew how badly we wanted the Kia Sorento and he made it happen! They truly want to see you walk out with the car that you really want!. Thank you!! More

Efficiency and professional Stays on top of my service and is pleasant place. They were able to fit me for service on the same day. I would have liked a phone call, Once my truck Stays on top of my service and is pleasant place. They were able to fit me for service on the same day. I would have liked a phone call, Once my truck had it’s service completed. More

Great Love bringing my car here, very clean shop, friendly staff, great location and nice waiting room, a bit cold though. Oh let's not forget the great tas Love bringing my car here, very clean shop, friendly staff, great location and nice waiting room, a bit cold though. Oh let's not forget the great tasting coffee More

Mixed Review I leased a Rav 4 from this dealership 3 years go. The service department is fabulous. Always nice. Never tried to push any extras on me. Just did a I leased a Rav 4 from this dealership 3 years go. The service department is fabulous. Always nice. Never tried to push any extras on me. Just did a buy out of my lease and this was a horrible experience. No one contacted me. It took weeks to get a call back after phone calls, emails and a direct request via the service department. I finally got a call back 4 days before my lease was up. When I went in to sign the financing, I found out that the sales man I spoke to was very dishonest. I gave him a specific payment I needed to be at in order to go with their financing and was told it was not a problem and that I needed to put $1000 down. When I got there, the interest rate was high, he told the finance person that my monthly payment limit was 40 dollars higher than I told him and he lied about how much I needed to put down. In sum. Maintenance is great. Sales is shady. More

Superior experience on 11/5/18 The vehicle was done much sooner than expected. The Service advisor was courteous and professional. He explained exactly what was done. The dealership The vehicle was done much sooner than expected. The Service advisor was courteous and professional. He explained exactly what was done. The dealership was very clean More

BEST DEALERSHIP EXPERIENCE Working with Oscar Alarcon and the entire Koch 33 team has hands down been the best car buying experience I have ever had. The dealership in itself i Working with Oscar Alarcon and the entire Koch 33 team has hands down been the best car buying experience I have ever had. The dealership in itself is state of the art, and they have mastered customer care/experience. One key element of this is their strategic partnership with Starbucks. The Koch 33 service center is designed as every car enthusiasts dream garage. Most importantly, was my interaction with Oscar Alarcon. It never felt like a salesman to customer relationship, rather a friendship that was rekindled, however, I expected nothing less from a United States Marine. Thanks again team Koch for everything. More

Great experience My salesman was Brandon Binkley. Not pushy, very knowledgeable, very patient as I test drove 2 different vehicles. No haggling what so ever!! The sale My salesman was Brandon Binkley. Not pushy, very knowledgeable, very patient as I test drove 2 different vehicles. No haggling what so ever!! The sale was quick, the paperwork was even quicker!!! Great customer service!!! More

John Salvo I like John Salvo, he did a great job with my 2017 Toyota Highlander was making scraping sound around the rotors. He made recommendations for servic I like John Salvo, he did a great job with my 2017 Toyota Highlander was making scraping sound around the rotors. He made recommendations for service but was not pushy about getting it repaired. He is straight forward service person... Overall solid visit. More

See Oscar! Oscar from Koch 33 was very kind and patient. Very professional and never pressured me at all to make a decision. I had a hard time deciding between 2 Oscar from Koch 33 was very kind and patient. Very professional and never pressured me at all to make a decision. I had a hard time deciding between 2 vehicles and he went above and beyond helping me compare the different specs that I was concerned about. I would recommend purchasing a vehicle from Oscar! More