Koch 33 Toyota

Truck Tony Bryant helped my boyfriend get a new truck. He was very friendly and informative. Wonderful dealership and people. Great place. Worth a visit. Hi Tony Bryant helped my boyfriend get a new truck. He was very friendly and informative. Wonderful dealership and people. Great place. Worth a visit. Highly recommended. More

Best oil change ever! John Salvo was professional and friend My experience today was great! From first meeting John Salvo I felt my car was in good hands! He was both professional & friendly! My oil change was a My experience today was great! From first meeting John Salvo I felt my car was in good hands! He was both professional & friendly! My oil change was a good experience! Your waiting room made me very comfortable! More

typical car dealership For starters, please keep in mind that I have nothing to gain here and am only providing my review in hopes of saving someone the aggravation I experi For starters, please keep in mind that I have nothing to gain here and am only providing my review in hopes of saving someone the aggravation I experienced. In October of 2017 I went to Koch 33 Toyota to purchase a Tacoma. One of the first things I noticed was the willingness of the staff to "bad mouth" other Toyota dealerships. Really? I explained that I had already selected the vehicle I wished to purchase and only wished to check a couple of varying features to make a final determination. That we accomplished and I advised the salesman of the "specific" vehicle I wished to purchase. That vehicle was not on the lot. I spent over 2 1/2 hours explaining that I was not interested in purchasing a different type vehicle from their lot. I went as far as showing them print-outs and information from Toyota's website of the truck I wished to purchase. They continued to balk at the deal. Only after I walked out did they decide that I offered them a VERY fair deal. I also had them include an accessory at a significant extra cost. My mistake was in assuming the accessory would already be installed upon delivery. When the delivery date came, the vehicle was not the specific one on the website (although it did include all features I requested) and, through their own admission, the accessory/add-on had not even been ordered. Simply pathetic. The main reason for me to order the add-on through them was to have the vehicle complete upon delivery. I was well aware that I had paid over $300 more than had I done this myself, just for the convenience. A week plus later they advised me the add-on had arrived. I asked to have them install it the next day (a job that in the end I did in 30 minutes by myself at my home, which now I am certain I could accomplish in less than 20 minutes). The staff member tells me they have no openings available and she can double check to see if they had any cancellations. Really? Is this a car place or the doctor's office? The next available time would be in a week. In the end I picked up and installed the accessory myself. I could have had it delivered to my door for over $300 less. Thanks for NOTHING Koch 33 Toyota. I wrote to Bob Bozarth regarding my dissatisfaction his reply was filled with denials. BEWARE: Koch 33 Toyota utilizes underhanded, shady sales tactics at every turn. They will change the background music to what they believe is your preference while you are there. When you're negotiating, the volume of the music is turned up to distract you and attempt to confuse you. The sales manager will change the topic mid-stream when he's "called-out". They use buzzwords like "transparency" without backing it up. (I nicknamed the salesman "The Buzzword Kid" when sharing my experience with friends & family.) They are nothing more than the same old shady Milham with a new coat of paint. BEWARE!!! More

Fill good experience They treated me with great respect.The wait was pleasant,confortable and quiet place.They did the job quickly and very well done. I recommended it They treated me with great respect.The wait was pleasant,confortable and quiet place.They did the job quickly and very well done. I recommended it More

Quick, honest sales Norman was very pleasant to work with and accommodated me every step of the way. He was interested in finding an auto that I wanted, while not pushing Norman was very pleasant to work with and accommodated me every step of the way. He was interested in finding an auto that I wanted, while not pushing other 'deals' on me. More

FInding my dream truck After searching for 4 days and looking at over 1000 cars, Koch 33 Toyota was the last dealership I looked at. I found my 2004 Dodge Dakotah on their w After searching for 4 days and looking at over 1000 cars, Koch 33 Toyota was the last dealership I looked at. I found my 2004 Dodge Dakotah on their website, and new I would not find a better deal. For $7,500, it is mint condition with only 91,000 miles. John Corsale, the salesman who assisted me, did everything he could to assure I was getting the best deal possible, even advocating to his manager for me to lower the price slightly due to financial troubles. Upon entering the dealership, John made the process as smooth as possible, doing everytving he could to accommodate me and my parents. He offered to put the truck up on a lift, free coffee, a full tank of gas, and even pointed in the direction of a good car wash to wash my parents car. John was the best salesman I encountered in my search of over 30 popular dealerships. I would highly recommend anyone looking for an affordable vehicle visit Koch 33 Toyota and ask for John Corsale. More

Good I liked I like this dealership.i wish I can do business with this dealership again..John Corsale his is good sale man and help us all the times whatever we n I like this dealership.i wish I can do business with this dealership again..John Corsale his is good sale man and help us all the times whatever we need. Thanks so much More

Inspection Service Koch 33 service and sales technicians are always professional, friendly, courteous, and knowledgeable! Service Consultant, John Salvo, was extremely p Koch 33 service and sales technicians are always professional, friendly, courteous, and knowledgeable! Service Consultant, John Salvo, was extremely polite and professional when I bought my car in for its first inspection. He made me feel welcomed and comfortable! The customer service at Koch 33 is impeccable! More

Awesome I had a great time spending money today,, LOL... it's a beautiful dealership! I would recommend it and my salesman to friends and family. I had a great time spending money today,, LOL... it's a beautiful dealership! I would recommend it and my salesman to friends and family. More

2018 Camry XSE v6 Tony Bryant - Koch Toyota: AWESOME!!! He got me out of a very poor lease deal from Bennett Toyota and into a super hot 2018 Toyota Camry XSE V6 purc Tony Bryant - Koch Toyota: AWESOME!!! He got me out of a very poor lease deal from Bennett Toyota and into a super hot 2018 Toyota Camry XSE V6 purchase. deal. A personal call from Tony got me to the dealership @ 7:30pm and I drove my new vehicle home @ 9pm the same night. - amazed by what just transpired at Koch Toyota! Thanks to Tony, it’s a safe and eye-catching start to 2018. More