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Koch 33 Toyota

Easton, PA

4.5
800 Reviews

3816 Hecktown Rd

Easton, PA

18045

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800 Reviews of Koch 33 Toyota

November 20, 2015

Great Experience They were very easy to talk to when trying to find the right car for me. The internet specialist was very eager to help when living a good distance fr More

by Ellen1584
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Dellanno, Tony Bryant, Missy Scott, Mike Haney
Nov 23, 2015 -

Koch 33 Toyota responded

Hello Ellen1584, Thank you for sharing your experience with Milham Toyota with us, we appreciate feedback so we can use it to provide better customer service. We understand that our customer's time is valuable, so we would like to help as much as we can over the phone and online. We are glad to hear that our team was able to answer all of your questions over the phone to save you an unnecessary trip. Thank you again for the review! Sincerely, Tom Koch, GM

November 19, 2015

Easy Leasing Experience, I will use them again! This was my first experience with a Toyota. I am really enjoying my Rav4. There was no negotiation involved. Very simple.. we walked through the ava More

by kwasko22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bryant, Joe Manza
Nov 20, 2015 -

Koch 33 Toyota responded

Hi kwasko22, Congratulations on your new Rav4 and welcome to the Milham Toyota family! I know that you will enjoy your new SUV, especially this winter. It's so great to hear that you had such a relaxing and enjoyable car buying experience with Tony. Tony is a great salesman and he really cares about finding his customers exactly what they are looking for at a fair price. He does a great job representing everything that Milham stands for, and we are lucky to have him on our team. Thank you so much for recommending us, and I hope you enjoy your new Rav4! Please do not hesitate to call us or stop in should you need anything else in the future. Best, Tom Koch, GM

November 12, 2015

No Relief I purchased a 2013 Toyota Sequoia (32,000 miles) here on October 21, 2015, traded in my vehicle which was financed. On October 27th I began having is More

by beckycandelora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nic Dolas
Nov 16, 2015 -

Koch 33 Toyota responded

Hello Becky Candelora, I apologize for the delay and for the inconvenience. Your satisfaction is so important to us, and we have been working diligently to ensure that that your vehicle's information is in Toyota's system. We’ve been contacted by Toyota, and they assured us that the issue is now resolved. As you may know, we sent your chosen Toyota dealership the proof that your car is registered in the U.S., directly from Toyota. Unfortunately, if they are not willing to make repairs to your car, we cannot force them to. We at Milham, however, are more than willing to work on your vehicle. Please feel free to call us so that we may schedule a service appointment for you. We look forward to serving you. Best, Jeremy Miller, Fixed Operations Director

Nov 19, 2015 -

beckycandelora responded

Although Milham has assured me they're interested in getting my issue resolved, they've made statements that they've not stood by. My vehicle is still not registered as a sold vehicle in the Toyota system and, as such, I've still not been able to get the necessary repairs done. Even Milham is unwilling to make repairs to the vehicle they sold me because THEY themselves didn't file the proper paperwork. Unbelievable.

November 10, 2015

Very simple buying process. Very accommodating to your needs I was in the market for a new car and Milham Toyota was able to send me home with a 2016 Corolla. They broke down all of the options I could pursue in More

by cmcguinness112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Weston
Nov 10, 2015 -

Koch 33 Toyota responded

Hello cmcguinness112, Congratulations on your new Corolla; I know that you won't be disappointed with your purchase! Thank you so much for your kind review and for choosing Milham. I am so pleased that Kyle was able to assist you in finding the perfect car to fit your needs, and that he helped to make your car buying experience positive, quick, and stress-free. He is an important member of the Milham team and he does a great job representing our brand. At Milham, we like to treat our customers like family, and we aim to see our customers leave with smiles on their faces. I am so touched to hear that we were able to make your day! Thank you again, and enjoy your new Corolla! Best, Tom Koch, GM

November 09, 2015

Great Buying Experience The process was quite great, I was at another dealer which was more interested in their commission. Tony worked with me to earn my business and worked More

by KT471
Customer Service
Recommend Dealer
Yes
Employees Worked With
James Schramko, Jeff Vinson, Tony Bryant
Nov 10, 2015 -

Koch 33 Toyota responded

Hello KT471, Thank you so much for your kind review. It means so much to me that you chose Milham, and that you had a great experience with us. Congratulations on your new car! I am happy to hear that Tony was able to assist you in finding the perfect car for a fair price, and provided you with a relaxing, positive car purchasing experience. Tony is an important member of the Milham team; he is not only knowledgeable, but he also really cares about his customers. Tony does a great job representing the Milham brand, and we are lucky to have him on our team. Thank you again for choosing Milham, and I hope that you enjoy your new car! Best, Tom Koch, GM

November 09, 2015

"Go Ahead, Make My Day!" So my Toyota lease end date was fast approaching. I really liked my Highlander, and was interested in a new one. But I thought I had to wait until l More

by sixtoyotas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Signore, Mike Burock, Steve Douglas, Kyle Weston, Missy Scott
Nov 10, 2015 -

Koch 33 Toyota responded

Hello sixtoyotas, Thank you so much for your outstanding review! It makes me so happy to hear that you had such a great experience with us, and thank you so much for being such a loyal Milham customer! It's so great to hear that you loved your Highlander so much that you decided to get a new one! Congratulations! Don't you just love that new car smell? We are always willing to work with customers because we want you to get the exact car that you want, when you want it. I am pleased that the Milham team was able to provide you with a positive, stress-free experience. They do a great job listening to customers' needs and do everything they can to meet every request. I am really proud of my team, and they do an excellent job representing the Milham brand. I am thrilled that you love your new Highlander so much; you made a great choice! Thank you again for your kind words, and for making my day with your wonderful review. Enjoy your new car, and please do not hesitate to call us or stop in if you ever need anything in the future! Best, Tom Koch, GM

November 02, 2015

No Hassle / Great Deal Experience!!! This was the first dealer I went to. The process was hassle and pressure free. Every detail explained to me by Tony was exactly what I received when t More

by ToyotaGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bryant
Nov 02, 2015 -

Koch 33 Toyota responded

Hey ToyotaGuy, Thank you so much for your heartfelt review. It means so much to me to hear that you had such a great experience at our dealership with Tony. Congratulations on your new car! I am so pleased that Tony was able to assist you and made the car buying experience stress-free. At Milham, we think that car buying should be fun, and we NEVER want our customers to dread car shopping. Tony is a vital member of the Milham team, and he is honest, knowledgeable and hardworking. He does whatever it takes to make his customers happy, and he does a great job representing our dealership. Thank you for choosing Milham, and please feel free to call us or stop in if you need anything else in the future! Enjoy your new ride! Best, Tom Koch, GM

October 30, 2015

A Pleasant Buying Experience at Milham Toyota Tony Bryant was knowledgeable, low pressure, and extremely helpful with the whole trade-in/ buying experience. He was patient and explained everything More

by Wayne47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bryant, Missy Scott, Joe Manza
Oct 30, 2015 -

Koch 33 Toyota responded

Hello Wayne47, Thank you so much for your heartfelt review and congratulations on your new car! I am so pleased to hear that Tony was able to assist you in finding the perfect car to fit your needs. Tony does a great job representing not only Milham, but also the customer, and he really loves to see customers leave happy with their experiences. Joe and Missy are also important members of the Milham team, and they all work together to provide the best customer service experience possible. All our staff members have the same goal-to help the customer find exactly what they are looking for at a great price. Thank you so much for choosing Milham Toyota. Enoy your new ride! Best, Tom Koch, GM

October 30, 2015

Easy car buying My car-buying experience with Tony Bryant at Milham was pleasant and easy. He listened to what I wanted, showed me an appropriate car and made the e More

by rsh4113
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tony Bryant
Nov 02, 2015 -

Koch 33 Toyota responded

Hello rsh4113, Thank you so much for your review, and congratulations on your new car! I am happy that Tony was able to assist you and helped to provide you with a positive car buying experience. Tony is an important member of the Milham team; he is very knowledgeable and is always willing to go the extra mile to ensure his customers' satisfaction. He does a great job representing Milham, and we are lucky to have him on our team. Thank you so much for choosing Milham. We look forward to seeing you again in the future, and I hope that you and your family enjoy your new car! Best, Tom Koch, GM

October 25, 2015

Great Experience Our sales person Tony Bryant with his great personality & knowledge helped us find the perfect car for our family. We are very satisfied with our ove More

by andy/linda S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bryant
Oct 27, 2015 -

Koch 33 Toyota responded

Hello Andy and Linda, Thank you so much for your kind review and congratulations on your new car! I am so happy to hear that Tony was able to help you find the perfect car to meet your family's needs. Tony is an important member of the Milham team because he genuinely cares about his customers. His goal is to see his customers leave happy with their purchases. Tony does a great job representing our dealership, and everything that we stand for. Thank you for recommending Tony, and I am so pleased that you love your Toyota. I am confident that your family will create many wonderful memories in your new car, and I am honored to be able to assist you with this. Warm Regards, Tom Koch, GM

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