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Koch Bethlehem Ford
Bethlehem, PA
513 Reviews
Whether you're looking for a dependable truck, a versatile crossover/SUV, or a sporty, technology-rich hatchback or sedan, a Ford vehicle should be at the top of your list. The Detroit automaker is hitting on all cylinders right now and delivering top-rated models in every category.
In eastern Pennsylvania, the place to find the hottest Ford models - from the Ford F-150 truck to the Ford Escape to the Ford Focus RS high performance hatchback - is Koch Bethlehem Ford. We've been serving Lehigh Valley and the surrounding community for nearly 50 years, and we're well-known for our fair and honest prices, our wide selection of vehicles, new and used, to fit any budget, and a Service and Repair Center team that's committed to keeping your Ford vehicle on the road and running smoothly.
Koch Bethlehem Ford is located at 2135 W. Union Blvd in Bethlehem, PA. We've convenient to the entire Lehigh Valley region, including all of Lehigh County, Northampton County, Bethlehem, Nazareth, Easton and Allentown. Our showroom is open Monday through Thursday from 9:00 am to 9:00 pm, and Friday and Saturday from 9:00 am to 6:00 pm. Stop in today, or call us at (855) 830-9345 to learn more about our current inventory and schedule time for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 513 reviews
October 03, 2020
I had my 2007 ford edge tooken there to get fixed and it wasn't fixable it needed a new engine so courtney Johnson and her staff went above and beyond to get me and my family in to the 2016 Subaru outback s wasn't fixable it needed a new engine so courtney Johnson and her staff went above and beyond to get me and my family in to the 2016 Subaru outback so that way I could get back and for th to work and to be able provide for my family the service team also did an excellent job to and all the sales team did an excellent job they are all the greatest team members that you have and I couldn't have done it with out them and when I'm for ready to get another car in the near future weather for trade in or to finance another veichel I'm definitely come back to Bethlehem ford dealership and getting another car from here again they let me and my family have fresh new start and another begging and another chapter to our life I couldn't of done it with out courtney Johnson and her team members thank you again for all that you guys had did for me and my family and I and my family deeply appreciate it and keep the great work and great service the great job that you guys do than you again More
by Thomasobrien572
Employees Worked With
October 03, 2020
Just purchased a a Ford Escape, the dealership is a ten star dealership. Everyone there is friendly, and professional. NO PRESSURE SALES from the salesman at this place. Our salesman was and went beyond a star dealership. Everyone there is friendly, and professional. NO PRESSURE SALES from the salesman at this place. Our salesman was and went beyond and above for me, to have the vehicle I wanted. Royce is very knowledgeable, he answered all my questions. I felt as if I knew him my entire life when talking to him, he made me feel comfortable. He has some great life experiences, and stories. I will most certainly have your shot glasses completed this year. I believe anyone looking for a new or used vehicle, Bethlehem Ford would be the dealership I would recommend to family and friends. More
by chip.jablonski
Employees Worked With
Royce Weinssen
October 02, 2020
I called and spoke to Dave regarding a vehicle we were looking to purchase. He went above and beyond to get me the information I needed. I came down to meet with Ray in sales. Let me tell you...hands down looking to purchase. He went above and beyond to get me the information I needed. I came down to meet with Ray in sales. Let me tell you...hands down the best car salesman I have ever dealt with. Warmth and friendliness exuded from him and I never felt like he was trying to talk me in to something I did not want. He was not there the next day so we met with Royce to make our final decision and complete the paperwork. Again...stellar service and incredible to deal with! Royce made what is usually a very frustrating time and complete pleasure. Signing paperwork with finance was again...wonderful! This is by far the best dealership I have ever dealt with! We will be moving all of our service here and purchasing any future cars from them as well. We are already talking to a friend about going here to purchase a car too. Don't go anywhere else! More
by barnswallowoccasions
Employees Worked With
Dave, Ray Carwheel, Royce Weinssen
October 02, 2020
Very satisfied with my entire purchase experience! The process was quick and smooth. Answered all my questions. Walked me through the FordPass, it’s features and how to use it. process was quick and smooth. Answered all my questions. Walked me through the FordPass, it’s features and how to use it. More
by quinners80
Employees Worked With
October 01, 2020
Great service, Royce went above and beyond to get me exactly what I wanted. Highly recommend. Also followed up to see if there was anything else needed. exactly what I wanted. Highly recommend. Also followed up to see if there was anything else needed. More
by hmgkms91
Employees Worked With
Royce Weinssen
September 29, 2020
What a great dealership. The sales staff was great and What a great dealership. The sales staff was great and do is service. Fast service. Polite techs. Even gave me a video link to my service. What a great dealership. The sales staff was great and do is service. Fast service. Polite techs. Even gave me a video link to my service. More
by tobymax
Employees Worked With
Other Employees :
Ricky Pagan, Ray Carwheel, Kevin Kresge, Justin Wildman, Steven Barker, Adam Weber, Royce Weinssen
September 28, 2020
Koch Bethlehem Ford service representatives have always been very professional, and helpful to keep my mother’s 2014 Ford Focus in Tip-top condition. Thank you for your patience and commitment to excellenc been very professional, and helpful to keep my mother’s 2014 Ford Focus in Tip-top condition. Thank you for your patience and commitment to excellence! More
by Fall20
Employees Worked With
Kevin Kresge, Justin Wildman, Steven Barker, Adam Weber
September 28, 2020
Ray was absolutely awesome, as was everyone else involved in acquiring my sons new car. Ford proved to me again that they are loyal to their customers. Thanks to my long standing relationship with them. I wa in acquiring my sons new car. Ford proved to me again that they are loyal to their customers. Thanks to my long standing relationship with them. I was able to obtain a lower payment and zero percent interest More
by TammyB
Employees Worked With
Ray Carwheel, Jeff Lang
September 28, 2020
I cannot say enough good things about Royce and the sales experience I had with him! I have been a long time customer of Bethlehem Ford. I have leased 2 Escapes already and wanted to lease a third. However, experience I had with him! I have been a long time customer of Bethlehem Ford. I have leased 2 Escapes already and wanted to lease a third. However, Ford recently revamped the Escape and I was convinced I would not be able to afford a new one. Royce listened to my concerns, did not try to push me to spend beyond my comfort zone, and helped me lease a brand new Escape today. What was most important to me was having a salesperson who was personable and treated me like a human and not another number, and that's exactly the experience I had with Royce. He is a gem! I've got 6 years down with Bethlehem Ford, and I'm excited for another 3! More
by psarley1990
Employees Worked With
Steve in the service department is THE BEST!, Royce Weinssen
September 27, 2020
What can I say about Mr. Royce......but phenomenal! From day one he was on top of making sure everything went smoothly. I've searched for this car which is a Hyundai Genesis for over three months. Royce was day one he was on top of making sure everything went smoothly. I've searched for this car which is a Hyundai Genesis for over three months. Royce was the only person to be persistent in communication. Which I needed especially in my busy life. He reassured me he was there to make my buying process a great experience. I felt very comfortable in him knowing my words and money would not go in vain. However, the Hyundai Genesis I seen on their website was about 90% correct in the pictures. I drove 6hrs to the dealership only to find out that the other 10% was a major deal breaker for me. The two front seats were ripped and I was devastated to say the least! Feeling deceived and overly emotional stressed I was ready to walk away from the deal. I totally understand that buying any newly used car is not always in perfect condition. But I felt hoodwinked, and in that feeling I usually 100% walk away from situations like that....but ROYCE was up for the job to make me as comfortable as possible. He was very sweet and soft spoken and pleasant that I had to hear him out. I was too overwhelmed so I let my sister speak for me,Royce adjusted smoothly with no hesitation. He offered my sister and I drinks, food, a place for me to lay down knowing how far I drove and upset I was. I use to be in sales so I know the "sales game " but Royce was not and is not your typical sales person and we all know what that experience is like. At the end of the work day, Royce stayed conversing with me, my sister and the manager of the dealership to make sure we knew every single step of the way. Royce was able to move the sliding scale of the vehicle price, and on top of that he personally brought me new seat covers which was the best feeling. His honesty, commitment and attitude over powered that 10% of disappointment I had when I seen those seats. Royce is the sales person you do want in life and every time you purchase a vehicle, he's a friend in need! Thank you Royce for your time, support and undeniable beautiful energy you gave my sister and I, we needed that. More
by vonda22jr
Employees Worked With
Royce Weinssen
