Kocourek Ford Lincoln

Great service explained everything very well. Friendly people. Matt told us everything about the truck before we looked at it. When we got in showed us where every explained everything very well. Friendly people. Matt told us everything about the truck before we looked at it. When we got in showed us where every thing us. The accessories guy explained everything inside and outside the truck and showed us how to use the navigation system and everything thing else. More

OUTSTANDING Service Department To begin, I live in Stevens Point. Late Wed afternoon the fan/blower in my F150 stopped working. With below zero weather approaching I had no heat/no To begin, I live in Stevens Point. Late Wed afternoon the fan/blower in my F150 stopped working. With below zero weather approaching I had no heat/no defroster. I made an emergency call to the service department at 4;00 pm. Patrick Dixon said they were booked solid on Thursday but he would see what he could do to get me. I got to Kocourek around 8:00 am. Thinking I would need to leave the F150 there, I was going to call my wife to have her drive up to get me. Patrick said, let me have someone take a look at it first to see what's wrong before you make the call. At 9:15, after two cups of coffee in the waiting area, Patrick approached with my keys and said, you can go home now. They had replaced a blower motor resistor, no charge, I had the extended 10 year warranty. I was completely blown away. Thank you Patrick, and thank you Kocourek Ford for your outstanding Service Department. This is exactly why I purchased my F150 from you! GJK More

Very Helpful. Don was very helpful in helping us decided whether to go with an Escape again or the Eco Sport. By driving the Eco Sport we were very pleased with th Don was very helpful in helping us decided whether to go with an Escape again or the Eco Sport. By driving the Eco Sport we were very pleased with the way the Eco Sport drove. Since we have an Edge with a towing package, we decided on the Eco Sport. He had no problems answering any questions. An excellent sales person. We would recommend him to anyone. More

Great Experience I was purchasing a new car. The salesman was great. Very friendly, helpful and courteous. He explained the many features on the vehicle I was consi I was purchasing a new car. The salesman was great. Very friendly, helpful and courteous. He explained the many features on the vehicle I was considering. Also worked with me on the financial aspects. I had a great experience on this purchase. More

Painless Don, Dave and Tyler were friendly and tried to get us in and out as quickly as possible and with a good price for our new car. Don, Dave and Tyler were friendly and tried to get us in and out as quickly as possible and with a good price for our new car. More

Professional and courteous Staff We bought our Ford explorer a year ago and beginning with the receptionist to the sales person, Dave, it has been a wonderful experience for us! We h We bought our Ford explorer a year ago and beginning with the receptionist to the sales person, Dave, it has been a wonderful experience for us! We have our car serviced there for the major events and the service staff has always been beyond courteous and helpful. If we were to need a new vehicle in the future we would definitely explore Koucerek Ford again! More

Used car The best customer service around and customer service is hard to find. Any problems they will make it right. I will do business with them for every ca The best customer service around and customer service is hard to find. Any problems they will make it right. I will do business with them for every car More

Great honest sales staff. They all did a great job, thanks. Mike was a great salesperson and handled our purchase with great knowledge. Would recommend this dealership. Every visit that was handled with me as Mike was a great salesperson and handled our purchase with great knowledge. Would recommend this dealership. Every visit that was handled with me as a customer not just a person, Thanks Mike and everyone involved with our purchase. More

Excellent! I had wonderful customer service from Kocourek in Wausau. They weren't pushy and were very understanding as to my budget. I would recommend them to I had wonderful customer service from Kocourek in Wausau. They weren't pushy and were very understanding as to my budget. I would recommend them to anyone looking for a car, used or new. They were very trustworthy and I felt comfortable buying a car from them. Overall, I was very impressed. More

Great service Absolutely great customer service from Troy. The only thing that took a bit was for all the paperwork to be done due to them being so busy. Troy mad Absolutely great customer service from Troy. The only thing that took a bit was for all the paperwork to be done due to them being so busy. Troy made sure that I had everything that I needed while I waited. Excellent customer service. More