Kocourek Ford Lincoln
Wausau, WI
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Great Customer Service Pete Roth and the entire family at Kocourek Ford, stopped what they were doing to accommodate us with the purchase of a new fleet of Transit Connects Pete Roth and the entire family at Kocourek Ford, stopped what they were doing to accommodate us with the purchase of a new fleet of Transit Connects right down to making sure our fleet companion basset hound "Flash" had water and a place to rest while we worked on the details. We won't be looking anywhere else next time we need to update our fleet. Thank you to everyone at Kocourek for reminding us why local business is still the best business. More
Purchase a new truck Excellent customer service. No pressure, gave us options. Prepared when we picked up our vehicle. Friendly. Busy dealership but kept us informed while Excellent customer service. No pressure, gave us options. Prepared when we picked up our vehicle. Friendly. Busy dealership but kept us informed while waiting for him to finish with another customer. More
Excellent service They really take care of you! Everyone was very nice and they look after your vehicle. All the work was completed on time and without issues They really take care of you! Everyone was very nice and they look after your vehicle. All the work was completed on time and without issues More
Great The sales people were great. Meet my every need and made my buying experience easy. Left there wth a new escape and felt very satisfied with the resul The sales people were great. Meet my every need and made my buying experience easy. Left there wth a new escape and felt very satisfied with the result. More
General service I started taking my Nissan to Kocourek and was impressed with the service I received so I decided to take our Mazda there even though they are not a M I started taking my Nissan to Kocourek and was impressed with the service I received so I decided to take our Mazda there even though they are not a Mazda dealer. More
Treated us like royalty!!!!!! We were treated like royalty, but the real royalty at Kocourek was the the staff. From Don and Dave to Tyler to Damien in the service department! That We were treated like royalty, but the real royalty at Kocourek was the the staff. From Don and Dave to Tyler to Damien in the service department! That is why we keep coming back. More
Helpful Overall I had a great experience buying my first truck. Billy was very helpful with finding the truck that was right for me. He pulled up a number of Overall I had a great experience buying my first truck. Billy was very helpful with finding the truck that was right for me. He pulled up a number of trucks to the front of the building to check out and test drive. We ultimately found one online and then went out back to see it. Billy was friendly and engaging throughout the entire process. More
finding a used truck dealt with mike over the phone a few times about finding a used truck, after looking at them on the internet, found one i was interested in. Drove up dealt with mike over the phone a few times about finding a used truck, after looking at them on the internet, found one i was interested in. Drove up from Rapids, met with Mike and 3 days later drove home with a very nice truck. mike was a pleasure to work with. Strongly recommend dealing with him on your next vehicle, WE WILL. More
Service has remained consistent throughout the years After more than a decade, the service and customer comfort remain the first concern of Kocourek dealerships. You always know in advance what to expec After more than a decade, the service and customer comfort remain the first concern of Kocourek dealerships. You always know in advance what to expect. More
Very good! My visit was very good! When I first arrived Damien told me that service was running a little behind and gave me an estimate on time. I really appre My visit was very good! When I first arrived Damien told me that service was running a little behind and gave me an estimate on time. I really appreciated his excellent customer service! Knowing it might be a little longer wait made my experience good. More