Kocourek Ford Lincoln
Wausau, WI
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Best Truck Purchasing Experience I ever Had!! From the start of my journey to the finish I was given a 5 star experience. It was a whole team effort to make my experience successful and extremely From the start of my journey to the finish I was given a 5 star experience. It was a whole team effort to make my experience successful and extremely satisfactory. Sales Manager Bob Rowe answered all my questions and provided valuable feedback that helped make my decision. Financial Manger Scott Murphy took care of all the finances, finding me a great rate and closing everything in a timely manner. Special thanks to my salesman Hunter Richardson who did a great job listening and then finding me exactly what I was looking for. His no pressure demeanor and friendly smile make me feel very comfortable and relaxed in making my decision. Strongly recommend this dealership to anyone. More
Tire Rotation and Oil Change Routine oil change and tire rotation on my Truck. Excellent job! Only place I’ll take my F150! Thanks for everything! 5 Star service all the way. Routine oil change and tire rotation on my Truck. Excellent job! Only place I’ll take my F150! Thanks for everything! 5 Star service all the way. More
Excellent Service Friendly, courteous, good service. Excellent job. Good pricing. Happy with the service and work. Pleased with the pricing and the folks pointing out w Friendly, courteous, good service. Excellent job. Good pricing. Happy with the service and work. Pleased with the pricing and the folks pointing out would get better price with free tire rotation then would with 10% coupon. More
Great care I went in for a routine oil change and 2 other issues were noted with my vehicle. One I was aware of and the other was offered to take care of. I opte I went in for a routine oil change and 2 other issues were noted with my vehicle. One I was aware of and the other was offered to take care of. I opted to have both issues addressed as the car has 71k miles bit this is first time anything was found as an issue on the car. The shuttle driver took me to and from home as the car needed to be in the shop all day. All were very friendly and I would highly recommend this auto repair. More
Great price, great service! I was pleasantly surprised on both the deal I was able to make, and the service Don Newton and the crew at Koucerek Ford provided on my purcase of a n I was pleasantly surprised on both the deal I was able to make, and the service Don Newton and the crew at Koucerek Ford provided on my purcase of a new 2018 F150. We discovered a couple of minor warranty items on my new truck, and they made it easy to schedule the repairs. More
Great service! Very professional team. Thanks to all the people that was involved in getting the car that I wanted, you guys went above and beyond to make sure I was Very professional team. Thanks to all the people that was involved in getting the car that I wanted, you guys went above and beyond to make sure I was pleased. Special thanks to Dave Olson and Tyler Kiser you guys were very patient, very helpful and very professional. I will highly recommend this dealer to my friends and family. More
Water pump I heard a rattle noise in the engine. Service writer and mechanic worked together to diagnose a bad water pump. Fixed under warranty. The dealershi I heard a rattle noise in the engine. Service writer and mechanic worked together to diagnose a bad water pump. Fixed under warranty. The dealership also gave me a ride to work using their shuttle service. More
Outstanding service! Patrick, the Service Advisor, gave me 5 star service. From the time I called to schedule my service to the time I left the dealership he treated me as Patrick, the Service Advisor, gave me 5 star service. From the time I called to schedule my service to the time I left the dealership he treated me as if I was the only customer of that day. Thanks Patrick. More
Professional Job Done in a timely manner Service was done in a timely and professional manner. The waiting area was stocked with coffee and water and was greeted by passing employees in a fr Service was done in a timely and professional manner. The waiting area was stocked with coffee and water and was greeted by passing employees in a friendly manner. More
Timely, Professional Brought my car in for a service recall. Was greeted with a smile. Service was on time and staff was friendly and professional. Would recommend Koco Brought my car in for a service recall. Was greeted with a smile. Service was on time and staff was friendly and professional. Would recommend Kocourek. More