Koeppel Hyundai

The dealership is professionally run and all of the people from the parking attendant to the Salesman and Sales manager are courteous and interested in meeting your needs.There is no drama, just plain people from the parking attendant to the Salesman and Sales manager are courteous and interested in meeting your needs.There is no drama, just plain dealing which I admire. It took us a moment or two to decide upon the right car and price. They are an extremely busy dealership and Mr. Parhami is wonderfully patient with his customers. As it turned out, I had a cell phone which was not loading into the system and John went to the ends of the earth to troubleshoot the problem and resolve it.He spent at least an hour with me personally and did his homework before I got there. This is truly what customer service used to be in the United States, but hard to find today. I can say that I would recommend this dealership over others because they give you a sense that they are not just pushing cars out the door, but truly interested in serving their clients well. More

Had it not been for David Rutkay, I may not have been Had it not been for David Rutkay, I may not have been able to buy my car. David spent a lot of time with me test driving different options and didn' Had it not been for David Rutkay, I may not have been able to buy my car. David spent a lot of time with me test driving different options and didn't rush me through the process at all. I never felt like I was being "sold" and instead felt like he really cared about putting me in the right car. When I found one I liked, he worked with me step by step to get my loan in place and approved, which was a timely process because of my lack of credit history. He explained each detail to me, which was beyond helpful. David seems extremely knowledgeable about the cars he is selling, and about cars in general, and was patient, sweet and professional. I am planning on recommending him to anyone I know who needs to buy a car. More

I have purchased and leased many cars and have dealt with many dealerships. However, I must say that this was my BEST experience!! The salesman John Parhami was more than anyone could every expect. He was many dealerships. However, I must say that this was my BEST experience!! The salesman John Parhami was more than anyone could every expect. He was such a pleasure to deal with. When I went in looking for a car, he was MOST helpful. He provided me with the EXACT car that I wanted. He went over all the figures of the car and told me he would call me as soon as he had it. In the past, everytime I went back to pick up the car and "meet the finance man" the payment we agreed upon always went up !! When I went to pick up the car, all figures were EXACTLY as we discussed, not a dollar off !!! John spent atleast an hour going over the features of the car and was such a pleasure. He also called me two days later to see how I was doing with the new car. I really must say that I had the best experience ever. More

I have nothing but good things to say about David Rutkay and the other staff at the dealership. David demonstrated courtesy and professionalism at all times. This was without being stuffy. David is very w and the other staff at the dealership. David demonstrated courtesy and professionalism at all times. This was without being stuffy. David is very well informed about the product he is selling. I have no problems in making referrals to him. I think that he is very genuine and sincere without being over bearing. In short, he is a good man doing a job very well. More

I have to say that Mr. Castillo resolved all the problems that we had and prove to be the most honest car Dealer I have ever encounter. He helped my son buy his first car. that we had and prove to be the most honest car Dealer I have ever encounter. He helped my son buy his first car. More

I have always been apprehensive about buying a new car. However, my experience with your sales rep, David Rutkay, was absolutely great. Immediately upon our 1st meeting, both my wife and I felt very comfor However, my experience with your sales rep, David Rutkay, was absolutely great. Immediately upon our 1st meeting, both my wife and I felt very comfortable in his friendly and non push approach. He was very knowledgeable and helpful in all areas. I came there looking for a new car and expecting to receive it in about 10 days. To my surprise, not only did David have my new Sonata washed, insured and ready with new plates, but also the deal was completed with a great price and I was able to drive it home the same day . I plan to buy a Santa Fe in about a year and because of David and his approach, I will come back to LIC Auto and hopefully David is still there!!! More

I recently purchased a 2011 Santa Fe with 9500 miles on it. I had been shopping around and was having difficulty finding the car I wanted at a good price. Some of my experiences at other dealers was not v it. I had been shopping around and was having difficulty finding the car I wanted at a good price. Some of my experiences at other dealers was not very good. I contacted LIC Hyundai and went to look at a car I found on the website. Coming from NJ, this was not a convenient trip. The car I wanted to see was at another location. Rather than let us leave disappointed, Eric Rajkovich and Israel Viloria offered us anothe car with more options and lower mileage than the original car we came to see. Eric made the experience very easy and fun and Israel ensured that we got a good deal and were properly taken care of. We are very happy with the car and the service we received at LIC Hyundai. Eric took care of all the little details for us. I would deffinitely recommend them to a friend. More

I knew I had called the right dealer as soon as I spoke to Debbie Absolam for the first time over the phone. She was friendly, reassuring and informative. When I arrived I specified what I was looking for to Debbie Absolam for the first time over the phone. She was friendly, reassuring and informative. When I arrived I specified what I was looking for and was offered just that, without gimmicks. Debbie and Oscar Sanchez gave me advice about how to get the most car for my buck and I was able to drive off the same day in my Hyundai Accent due to their honesty, patience and advice. They even helped me get insurance. If you are looking for a trustworthy place to purchase a car I strongly recommend that your first stop be the Long Island City Hyundai Dealership. I guarantee you will not need to go anywhere else. Thanks to these lovely individuals my family and I no longer depend on public transportation and are in a safe reliable car that we can afford. More

I would definelity recommend this dealer! The service is great and they are very friendly, always willing to help and answer any questions you may have. They really take good care of the costumer! great and they are very friendly, always willing to help and answer any questions you may have. They really take good care of the costumer! More

I'm writing this review to appropriately recognize the work done by one of the sales agent by the name of David Rutkay. I simply was going to the dealership to inquire about the trade in value of my vehi work done by one of the sales agent by the name of David Rutkay. I simply was going to the dealership to inquire about the trade in value of my vehicle. I was greeted at the door by David. Who was quickly able to give me a hand. After some conversation David told me I could trade in my old vehicle for a brand new Hyundai Sonata. After some conversation and negotiation, I was leaving the dealership in a brand new car. I am still in shock at this very moment over the experience. Which was a very pleasant one. A tremendous thumbs up to Long Island City Auto Group More