
Koeppel Mazda
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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These guys know what they are doing Hi recently rented my 2nd CX-9 from this dealership. It was a breeze. I specifically asked them in advance to make sure I did not have to take so much Hi recently rented my 2nd CX-9 from this dealership. It was a breeze. I specifically asked them in advance to make sure I did not have to take so much time when I arrived at the dealership because I was working that day. When I arrived, they were on their game and the car and paperwork was all ready. I was out of there in 30 minutes. It was awesome - plus the car is amazing. High recommendation. More
Car buying (leasing actually) made simple and pleasant This was the easiest, most pleasant experience I've ever had leasing (or buying) a car. The last time I bought a car I was hit with the whole "lets g This was the easiest, most pleasant experience I've ever had leasing (or buying) a car. The last time I bought a car I was hit with the whole "lets go into my office and talk" routine and it took HOURS. This time at Mazda was great. There was no pressure, no wasting of my time, and the whole experience was actually enjoyable. Jim Mendez was AWESOME. The entire time I felt like his friend and not a customer. He answered all my questions, showed me all the features of the car and made the whole experience simple and easy. These guys are great. I also worked with Steve and he was very pleasant, professional and easy going. In the past, I've had bad experiences with Finance managers who tried to upsell me on everything and seemed to get mad when I declined. I got none of that with Steve. He mentioned a few features I could have purchased, but I didn't feel any pressure or guilt for declining. He made the whole process quick and easy. Koeppel Mazda definitely gets 2 thumbs up! More
My first-ever car buying (leasing) experience was awesome. I was making my first-ever car purchase (well, to be more precise, lease). Wasn't really sure what I needed to do or how to do it. My brother had le I was making my first-ever car purchase (well, to be more precise, lease). Wasn't really sure what I needed to do or how to do it. My brother had leased his first vehicle from Koeppel Mazda two years back and recommended that I check them out. I also had gotten other recommendations from friends to use Koeppel. I did my homework on the car I wanted and knew everything about the deal I wanted before I showed up. I had some preliminary calls with Raul and Saiful before the day of my visit and they were very helpful. My visit was smooth, comfortable, honest and efficient. I got the car I wanted and the deal I wanted. The entire team (Raul, Saiful and Steve) treated me and my wife like family and I honestly could not be happier. The team went above and beyond my expectations to ensure I would get the car in the fastest amount of time possible and with the least amount of hassle. I can already tell that I will be a Koeppel customer for life. THANK YOU KOEPPEL MAZDA! More
Simply the best When I first spoke to Saiful at Koepell Mazda, I knew he was our man. When we met Saiful, he was honest and dignified. We knew we could trust him imme When I first spoke to Saiful at Koepell Mazda, I knew he was our man. When we met Saiful, he was honest and dignified. We knew we could trust him immediately. At first, we were hesitant, but Saiful’s integrity facilitated the decision making process. We leased a Mazda 3 hatchback sport edition, its a beautiful car! Just a more pleasant leasing experience than Koepell! The people at Koepell Mazda are legitimate! No glitz or monkey business, just honest hard working people. At Koepell, there is no pressure. In fact, when we first went in Saiful told us to “go home and think about it! Let me know when you’re ready!” And we sure did! We’ve recommended Saiful to a few friends already, in fact, based on a recommendation, a couple of people leases their cars there! You won’t get better! Call Saiful! he does not disappoint! More
Everyone in the dealership treated us like family Saiful,Ira and Steve were very helpful in every stage of us getting this Mazda 3.. They bent over backwords to help us figure out how we could get thi Saiful,Ira and Steve were very helpful in every stage of us getting this Mazda 3.. They bent over backwords to help us figure out how we could get this car. I would truly recommend this Mazda Dealership to anyone looking for a car. Anik and Michael More
Excellent Service Jay was recommmended to me and he was great throughout the process. It was my first time leasing a car and he walked me through every step. Anytime I Jay was recommmended to me and he was great throughout the process. It was my first time leasing a car and he walked me through every step. Anytime I had a question or concern Jay was always available. More
Best in Queens This is my 2nd lease with Koeppel Mazda because their staff and prices are simply amazing. Jay, my salesman, was on point with his knowledge and crea This is my 2nd lease with Koeppel Mazda because their staff and prices are simply amazing. Jay, my salesman, was on point with his knowledge and creating a customer friendly experience. Saiful was great at offering me an unbelievably deal on my 2018 CX5. Their combined hospitality made my transition into my new vehicle fast and convenient. Steve in finance wrapped up my final transaction quick and pressure free. I will continue with them in the future.... More
fast & smooth My sales assoc. Lendle on point on delivery. Steve is the MAN! He really helped to get this great deal. The music maestro that's sits in the DJ booth My sales assoc. Lendle on point on delivery. Steve is the MAN! He really helped to get this great deal. The music maestro that's sits in the DJ booth (internet Allen I think ?) but all in all , go check them out!!! Professionalism at its finest koeppel Mazda in queens HANDS DOWN!!! Love you guys????? More
10 stars Raul was the best sales associate and helped me walked away with my first Mazda. He made the process so easy and helped me with everything and walked Raul was the best sales associate and helped me walked away with my first Mazda. He made the process so easy and helped me with everything and walked me through the whole process. I would be recommending all my friends to Koeppel Mazda in the future. Thanks guys I really appreciate it. More
Great Experience I did my research and knew which car I was interested in. Even went to other dealerships to gain a better understanding of the whole process. Going to I did my research and knew which car I was interested in. Even went to other dealerships to gain a better understanding of the whole process. Going to a dealership is not something I'd enjoy. Having perceived thoughts of sales tactics and pressures to buy. Koeppel Mazda, helped break that perception with their professionalism, patience and informative service. Lendle was easy to speak with, very informative, knew the product, straightforward and helpful with the many questions I had. Steve was also helpful and patient in explaining the financial aspects of the process. Saiful was helpful in willing to provide customer satisfaction. They all stayed late (past closing) to finalize the sale, and remained patient to provide great service, You can tell they strive to provide excellence in customer satisfaction. Depending on your readiness to actually purchase a vehicle or just shopping around. Do your research, look up rebates/incentives, talk to dealerships, find out pricing info...be informed. The dealership will definitely walk you through the process, but with the internet, it's good to be informed to build up your confidence with what you're looking to purchase. Koeppel Mazda did a great job, answered questions, make sure you feel good about your purchase and provide a friendly interactive experience with a smile. I took my new 2018 CX5 on a road trip the next day and was very happy with the purchase. More