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Koeppel Mazda

Queens, NY

4.8
375 Reviews
Koeppel Mazda dealership is one of the most premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
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77-12 Northern Blvd

Queens, NY

11372

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Showing 375 reviews

July 11, 2018

These guys know what they are doing Hi recently rented my 2nd CX-9 from this dealership. It was a breeze. I specifically asked them in advance to make sure I did not have to take so much More

by jmait5671
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
Jul 12, 2018 -

Koeppel Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely – Koeppel Mazda Team

July 09, 2018

Car buying (leasing actually) made simple and pleasant This was the easiest, most pleasant experience I've ever had leasing (or buying) a car. The last time I bought a car I was hit with the whole "lets g More

by Chris H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
Jul 10, 2018 -

Koeppel Mazda responded

We love hearing about customers that have a terrific experience at Koeppel. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely – Koeppel Mazda Team

July 06, 2018

My first-ever car buying (leasing) experience was awesome. I was making my first-ever car purchase (well, to be more precise, lease). Wasn't really sure what I needed to do or how to do it. My brother had le More

by Daniel W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
Jul 11, 2018 -

Koeppel Mazda responded

It was a pleasure to read about your first buying experience working with Raul, Saiful and Steve. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely – Koeppel Mazda Team

July 01, 2018

Simply the best When I first spoke to Saiful at Koepell Mazda, I knew he was our man. When we met Saiful, he was honest and dignified. We knew we could trust him imme More

by Eliana Yachnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Koeppel Mazda responded

Eliana, thank you for taking the time to write such kind words about our sales team. Saiful is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your Mazda 3 hatchback sport edition! If you have any questions or concerns, please do not hesitate to come see us. Sincerely – Koeppel Mazda Team

June 29, 2018

Everyone in the dealership treated us like family Saiful,Ira and Steve were very helpful in every stage of us getting this Mazda 3.. They bent over backwords to help us figure out how we could get thi More

by michael
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
Jul 02, 2018 -

Koeppel Mazda responded

Michael, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely – Koeppel Mazda Team

June 21, 2018

Excellent Service Jay was recommmended to me and he was great throughout the process. It was my first time leasing a car and he walked me through every step. Anytime I More

by Marlene203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Polanco, Steve Kontonicolaou
Jun 22, 2018 -

Koeppel Mazda responded

Thank you for this marvelous review and congratulations on your new car! Jay is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Sincerely – Koeppel Mazda Team

June 20, 2018

Best in Queens This is my 2nd lease with Koeppel Mazda because their staff and prices are simply amazing. Jay, my salesman, was on point with his knowledge and crea More

by Juanita B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Polanco, Steve Kontonicolaou
Jun 21, 2018 -

Koeppel Mazda responded

Thank you for leaving us this great review, Juanita. We are so pleased that Jay, Saiful, and Steve were able to provide you with such exceptional service. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely – Koeppel Mazda Team

June 16, 2018

fast & smooth My sales assoc. Lendle on point on delivery. Steve is the MAN! He really helped to get this great deal. The music maestro that's sits in the DJ booth More

by fellow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Mckayle, Garrett Patton, Steve Kontonicolaou, Lendle Garcia
Jun 19, 2018 -

Koeppel Mazda responded

We love hearing about customers that have a terrific experience at Koeppel Mazda. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions about your new vehicle. Sincerely – Koeppel Mazda Team

June 13, 2018

10 stars Raul was the best sales associate and helped me walked away with my first Mazda. He made the process so easy and helped me with everything and walked More

by Sadiq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Patton, Steve Kontonicolaou
Jun 14, 2018 -

Koeppel Mazda responded

Sadiq, thanks so much for taking the time to share your feedback with us! Raul is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Sincerely – Koeppel Mazda Team

June 12, 2018

Great Experience I did my research and knew which car I was interested in. Even went to other dealerships to gain a better understanding of the whole process. Going to More

by King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou, Lendle Garcia
Jun 14, 2018 -

Koeppel Mazda responded

Congratulations on your new 2018 CX-5, King! Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Lendle, Steve, and Saiful were able to meet your needs. At Koeppel Mazda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely – Koeppel Mazda Team

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