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Koeppel Mazda

Queens, NY

4.8
375 Reviews
Koeppel Mazda dealership is one of the most premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
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77-12 Northern Blvd

Queens, NY

11372

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Showing 375 reviews

May 24, 2018

Great experience My car leasing experience was extremely fine. Working with Raul was a pleasure, I actually enjoyed the car buying experience, he is courteous, profess More

by One0two8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Koeppel Mazda responded

Thanks so much for taking the time to write this review! Raul is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely – Koeppel Mazda Team

May 23, 2018

Excellent, comprehensive, and professional service. I definitely would recommend Koeppel Mazda to all my friends and relatives. A big special shout out and thank you goes to Raul Jiminian for making it More

by dmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
May 25, 2018 -

Koeppel Mazda responded

Thank you so much for taking the time to provide such great feedback. We are so pleased that Raul was able to provide you with such exceptional service. Enjoy your new car! Sincerely – Koeppel Mazda Team

May 23, 2018

Great Experience and Smooth Process Leasing a Car Koeppel Mazda was the last of a long line of dealerships we've visited to learn more about their compact SUVs. We were greeted by Raul Jiminian wh More

by sam3k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
Aug 07, 2018 -

Koeppel Mazda responded

Thank you so much for coming into see us! I'm happy to see that Raul and our team were able to take such great care of you and make sure that your visit with us was so enjoyable. We appreciate your and your business and we hope that if there's anything else you need, you won't hesitate to let us know! Sincerely – Koeppel Mazda Team

May 20, 2018

Cx5 lease Raul was very helpful and made my lease purchase experience as pleasant as this kind of thing could be ... Very low pressure and answered all my quest More

by MazdaCx5 2018
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018 -

Koeppel Mazda responded

Thanks for your outstanding review and for your recommendation! We’re very happy to hear that Raul was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely – Koeppel Mazda Team

May 19, 2018

Exceptional Sales & Customer Service Experience Saiful and his team assisted me with the lease of my CX9. Saiful and his entire team were absolute professionals and a pleasure to deal with from star More

by Mheist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
May 23, 2018 -

Koeppel Mazda responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! We will share your comments with Saiful and the rest of our team, and please let us know if we can help you with anything else, thanks! Sincerely – Koeppel Mazda Team

May 19, 2018

Leased my first car: 2018 Mazda3 Touring Carlos is a very calm, professional, collective personnel. Walked my fiance and me through the whole process from the paperwork, to the insurance, to More

by Perdomo23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Velez
May 23, 2018 -

Koeppel Mazda responded

Thanks for your outstanding review! Carlos is a great people person and he strives to create a positive experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions, please do not hesitate to come see us. Sincerely – Koeppel Mazda Team

May 18, 2018

Best experience I used this dealership 3 yrs ago to lease my Mazda CX-5. I was so pleased and impressed by how knowledgeable, professional, efficient and friendly Rau More

by Celestina A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
May 18, 2018 -

Koeppel Mazda responded

Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Koeppel Mazda family with your recent purchase. We will be sure to pass on your very kind compliments to Raul, and if there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely – Koeppel Mazda Team

May 16, 2018

New car purchase I went to the dealership not knowing what to expect. But almost immediately upon arriving I was greeted by Jim Mendez from sales who basically walked More

by JC7624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
May 16, 2018 -

Koeppel Mazda responded

We are truly grateful for this awesome review! We are thrilled that Jim and Steve were able to take care of you. They are great assets to our team and we appreciate them for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely – Koeppel Mazda Team

May 16, 2018

Wouldn’t want anything more The total package. Raül is not pushy yet very knowledgeable and friendly. He provided incredible pricing. Steve was great to deal with to close our pu More

by Brian L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
May 17, 2018 -

Koeppel Mazda responded

Brian, thank you for your loyalty to our dealership and for taking the time to write this review. Raul and Steve’s sales excellence is always consistent, and we’re glad your experience with them supports that. We aim to turn every person that visits us into a repeat customer. Sincerely – Koeppel Mazda Team

May 16, 2018

So easy and so helpful We wanted to trade in our Mazda lease early and Raul helped us through the process. It was incredible to work with a salesman that didn't pressure us More

by vwhawley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
May 17, 2018 -

Koeppel Mazda responded

Thank you so much for the wonderful review of your experience at Koeppel Mazda. Raul is one of the best at his career and your review is spot on. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely – Koeppel Mazda Team

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