Back

Koeppel Mazda

Queens, NY

4.8
375 Reviews
Koeppel Mazda dealership is one of the most premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Contact Dealership

77-12 Northern Blvd

Queens, NY

11372

Directions

By Type

Showing 375 reviews

May 16, 2018

Positive experience I had a positive experience working with everyone at Koepple Mazda. It was great working woth Lendle who helped me secure the car I was looking for. E More

by Bitur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou, Lendle Garcia
May 16, 2018 -

Koeppel Mazda responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Koeppel Mazda. Sincerely – Koeppel Mazda Team

May 16, 2018

Greatest Car Buying Experience I have always hated the car buying experience but this dealership is the best. Raul helped us pick the right car for our budget, everything went acco More

by Greekswife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
May 17, 2018 -

Koeppel Mazda responded

Thank you for writing about your visit with us, and congratulations on your new car! Raul is an asset to Koeppel Mazda, and it is encouraging to hear he impressed you by delivering our trademark service. Please remember that we're always here to assist you with any future auto needs! Sincerely – Koeppel Mazda Team

May 16, 2018

Best car buying experience I've had! I just purchased a 2018 Mazda CX-5 Grand Touring with the premium package from Raul at Koeppel Mazda. My girlfriend and I had such a wonderful experie More

by kenbab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
May 17, 2018 -

Koeppel Mazda responded

Kenny, thank you for this terrific feedback and congratulations on the purchase of your 2018 Mazda CX-5 Grand Touring! Our highest priority is satisfying our guests and it’s delightful to know that Raul and Saiful provided you with such a wonderful experience. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely – Koeppel Mazda Team

May 15, 2018

Best service The sales team and the manager was really very friendly and helpful. The promotional and special offers really exist. All my previous visits to others More

by Iqbal87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Koeppel Mazda responded

Thank you so much for your feedback. We are sincerely pleased to know that Saiful and Jim's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely – Koeppel Mazda Team

May 15, 2018

Honesty & Respect = Loyalty Excellent customer service. I have purchased three Mazda vehicles from this dealership and recommended Koeppel Mazda to my family and friends. Just re More

by Jackie S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Koeppel Mazda responded

Jackie, thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely – Koeppel Mazda Team

May 13, 2018

Fair price, great service Usually the process of buying (or leasing) a new car is fairly stressful. For us, the stress comes from trying to negotiate a deal that is fair, for t More

by Monnjon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Koeppel Mazda responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Raul's efforts have made the difference in your dealership experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely – Koeppel Mazda Team – Jknoesel@koeppelautogroup.com

May 13, 2018

Best Mother's Day Gift thanks to the team in Koeppel Mazda! My wife has over two years insisting we get a new car to replace our very dated commuter. I’ve been dreading the day of having to buy a new car, mainl More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Polanco, Steve Kontonicolaou
May 14, 2018 -

Koeppel Mazda responded

Kevin, thank you for recognizing your experience at Koeppel Mazda. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely – Koeppel Mazda Team – Jknoesel@koeppelautogroup.com

May 12, 2018

New CX-5! We were looking for a spotless pre-owned 2016 CX-5, and Koeppel found us the perfect one!! We are absolutely thrilled with our new car, and we look f More

by Marshmallow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Patton, Steve Kontonicolaou
May 14, 2018 -

Koeppel Mazda responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that our team was helpful during your visit and that you love your new 2016 CX-5. If you have any questions, please don't hesitate to reach out to us again. Sincerely – Koeppel Mazda Team – Jknoesel@koeppelautogroup.com

May 10, 2018

Excellence! Hands down to the whole team especially Mr. Lendle Garcia. I went to buy my first car and the service and negotiations were impecable. I went to the d More

by Victoria Araujo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Polanco, Lendle Garcia
May 11, 2018 -

Koeppel Mazda responded

Victoria, we are pleased to hear that you had an excellent experience with Lendle and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Koeppel Mazda Team

May 06, 2018

Made the trip worthwhile I found the car I was looking for online through Autotrader. Spoke to Saiful and was very pleased with the professional interaction. Drove 130 miles t More

by Jslominski1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : L. Garcia, Steve Kontonicolaou
May 07, 2018 -

Koeppel Mazda responded

Thank you for the wonderful review and for traveling to Koeppel Mazda from quite a distance, we appreciate your business. Saiful is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Koeppel Mazda Team

...
23
...