
Koeppel Mazda
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience and customer service. They were courteous and responsive every time I needed help after my purchase. Saiful the manager actually returned my calls wit and customer service. They were courteous and responsive every time I needed help after my purchase. Saiful the manager actually returned my calls within minutes every time I had an important question. That’s very rare. More
Saiful and Koeppel were great No haggling, no BS. I was shown the invoice price for my CX-5 from the get-go. We figured out a reasonable lease arrangement quickly and fairly. And S No haggling, no BS. I was shown the invoice price for my CX-5 from the get-go. We figured out a reasonable lease arrangement quickly and fairly. And Saiful worked with me on extras like a premium color and all-weather floor mats. I will use Koeppel again and recommend to anyone who asks. More
One of the best car shopping experience I ever had I previously reviewed my sales person Raul who was exceptional, however I felt that the financial manager, Steve Kontonicolaou deserved to be reviewed I previously reviewed my sales person Raul who was exceptional, however I felt that the financial manager, Steve Kontonicolaou deserved to be reviewed too. Steve was extremely pleasant to deal with. At no time did we feel pressured to get any add ons. He even informed us that we got gap insurance for free from Chase and if we didn't, the most the dealer can charge is $166 (or something like that, the exact figure eludes me). He was very transparent with the paperwork and went over everything throughly. All the numbers matched and there wasn't any issues. Any questions we asked, he answered them. Steve also offered us some add ons, but there was no pressure to buy them. We ended up declining all of them because we really didnt need anything because our vehicle was a CPO. The experience with both Steve and Raul made this a wonderful experience. Next Mazda we get, we are going directly to Koepple (even though they are an hour away) -Rodulfo Moises More
Amazing customer service. Leased a mazda3. Process couldn't be better Steve in finance and Jay in sales the best I've ever seen. Quick easy painless. Very hard these days to fi Leased a mazda3. Process couldn't be better Steve in finance and Jay in sales the best I've ever seen. Quick easy painless. Very hard these days to find dealers like this. More
very professional and cordial. Keoppel Mazda made my buying experience an easy and enjoyable one. Chris Castro from sales was very professional and friendly. Did a fine job helping Keoppel Mazda made my buying experience an easy and enjoyable one. Chris Castro from sales was very professional and friendly. Did a fine job helping me understand the features of the car I selected. Steve from finance was low pressure. Explained all details clearly and also provided me with a little something extra that was very nice of him and Koeppel to do. I will be back in the future for another purchase and I have already recommended several people I know to head to Koeppel for a pleasurable car buying experience. That is not so common in todays high pressure sales world. More
Great customer service I was fairly sure of the car i wanted, and Jim and Steve at Koeppel mazda did a great job helping me get what i wanted. Jim helped w/ details for the I was fairly sure of the car i wanted, and Jim and Steve at Koeppel mazda did a great job helping me get what i wanted. Jim helped w/ details for the vehicle, and Steve helped me get a great deal. Would recommend using these guys. More
Amazing Customer Service I had an amazing experience picking out a car I was not sure weather I was walking out with a car or not and I proudly walked out with a car , that I I had an amazing experience picking out a car I was not sure weather I was walking out with a car or not and I proudly walked out with a car , that I fell in love with , Steve Kontonicolaou treated my family with respect and made sure we was out quickly and ready to go More
Outstanding car purchase experience This was my first experience purchasing a car and it couldn't have gone better. Steve and Jay were a pleasure to work with. They informatively answere This was my first experience purchasing a car and it couldn't have gone better. Steve and Jay were a pleasure to work with. They informatively answered every question I had, were courteous, and at no time did I feel they were pushing a sale on me. Would absolutely recommend. More
Crazy high estimate for brake repair Our 2003 Mazda had brake failure and we towed the car to this dealer for repair. The estimate for repair was about $2000.00 and the service agent sai Our 2003 Mazda had brake failure and we towed the car to this dealer for repair. The estimate for repair was about $2000.00 and the service agent said that significant portions of the brake system had to be replaced. We thought this estimate was crazy high and decided to take the car to another shop. As it turned out, the repair was quite simple and ended up only costing $135.00. If it comes to doing another repair in the future, we will be looking elsewhere. More
Kook beams Their are only two kinds of people at mazda service , people like them and people who want to be like them . Lisa and Andrew and the others are the b Their are only two kinds of people at mazda service , people like them and people who want to be like them . Lisa and Andrew and the others are the best of the best. I've been a custom sense 2009, SMILE More