My experience with Koeppel Subaru was nice, I mainly worked with Jordan (Sales) and Jose in the finance department both were very pleasant and easy to approach. Jordan was very honest and adamant about providing correct information when questioned about specs and features on the car. He did a great job assisting me with the process of obtaining auto insurance and gave me confidence with this being my first dealership purchase. Jordan has also been very responsive to my calls, questions, and concerns, even after my purchase. Jose was a treasure, with the patience you'd expect a great dad to have, he explained EVERYTHING twice or more if necessary with a genuine desire to make sure you understand the given information. I am very thankful for that. Jose was also very patient, he did not rush my contract reading or questioning process. I too believe he was transparent in his manner of business, and did not try to upsell me on unnecessary packages. Jose was very knowledgeable, and visibly takes his work very seriously. All in all it was a nice experience for a first-timer. Advice as a buyer DO YOUR OWN RESEARCH, READ EVERYTHING always, and it's great that you're here reading reviews already ! Maximum Blessings All.