Kokomo Auto World

Service above and beyond. I had an issue with an old problem that had been plaguing me for quite some time with my van. During a few visits, other issues were addressed and rep I had an issue with an old problem that had been plaguing me for quite some time with my van. During a few visits, other issues were addressed and repaired, but this one just wouldn't go away. Because of this issue, other issues arose and the combined problems mounted into a financial mess. In discussions with Mr. Landwerlen, ( Owner), it was established that K.A.World. would be kind enough to split the costs of repairs, leaving me with a bill of $900,00. Unlike any other dealership I've worked with in the past, K.A.World has a heart and an understanding of the people they serve. My hat's off to Mr. Landwerlen and the help of Jim Adams in "making it happen" at K.A. World. A dealer for the people. More

Kokomo Auto World is excellent - professional! We purchased our last two cars at other dealerships and the experience was a terrible. We returned to Kokomo Auto World and had the excellent customer We purchased our last two cars at other dealerships and the experience was a terrible. We returned to Kokomo Auto World and had the excellent customer service we have always had there. We have learned our lesson and will not go any where else. Our salesperson, Anthony Landrum, was friendly an knowledgeable. We enjoyed working with him. Nick was our finance manager and was a lot of fun. We appreciated his candor and after making an appointment to complete the paperwork everything went quickly and smoothly. More

Great people Ron King & Chris Myers did a great job in helping me purchase a vehicle. The experience was fun and the process was easy. I highly recommend these g Ron King & Chris Myers did a great job in helping me purchase a vehicle. The experience was fun and the process was easy. I highly recommend these gentlemen at Kokomo Auto World. More

Fantastic. Friendly and courtesy I highly reccomend kokomo auto world abd chris myers he was excellent he managed to get us financed fast and then called the next day and told is he g I highly reccomend kokomo auto world abd chris myers he was excellent he managed to get us financed fast and then called the next day and told is he got us a cheaper interest rate. Need a great car see the guys More

Absolutely Amazing!!!!! Best customer service ever!! I Got an amazing vehicle & a great deal! Go See Anthony Landrum and Chris Meyers!! Very great gentleman!!!! You won't reg Best customer service ever!! I Got an amazing vehicle & a great deal! Go See Anthony Landrum and Chris Meyers!! Very great gentleman!!!! You won't regret it! More

Great Dealership This was the fourth car that we have bought from Kokomo Auto World. I'm sure it will not be the last. Cain Landwerlen was very courteous and professio This was the fourth car that we have bought from Kokomo Auto World. I'm sure it will not be the last. Cain Landwerlen was very courteous and professional, patiently answering all of our question and providing a very positive buying experience for us. Chris Meyers, in finance, also made the buying experience pleasant and seamless. Great job, Kokomo Auto World! More

LIKE FAMILY I DIDN"T HAVE TO WAIT AROUND FOR SOMEONE TO WAIT ON ME. THE EMPLOYEES WERE ALL HELPFUL. AND KIND. I NOW HAVE A NEW FRIEND. CAIN.LANDWERLEN. WHAT A I DIDN"T HAVE TO WAIT AROUND FOR SOMEONE TO WAIT ON ME. THE EMPLOYEES WERE ALL HELPFUL. AND KIND. I NOW HAVE A NEW FRIEND. CAIN.LANDWERLEN. WHAT A GREAT PERSON. THANKS SO MUCH. JUDITH L. CANADA More

Delivery of vehicle Delivery very important due to my schedule. Clean vehicle since I didn't see until delivery. Very worried about that part, but worked out nicely. Delivery very important due to my schedule. Clean vehicle since I didn't see until delivery. Very worried about that part, but worked out nicely. More

Service beyond the norm! With 188 miles left on our 1387 mile journey home to Spring Lake Mi our 2007 Honda Odyssey lost power and we heard a clunk. Lucky for us we managed With 188 miles left on our 1387 mile journey home to Spring Lake Mi our 2007 Honda Odyssey lost power and we heard a clunk. Lucky for us we managed to limp into a parking lot 20 miles from this dealership. Our car has 177k miles on it so we feared the worse. When we caled, Kristi assured us the service department would have time to check it out. I'd expressed my fear that the car might be irreparable when we arrived at the dealership. During our time there, we talked to John in sales about a lease. He knew our best hope was that our old car could be fixed and we'd be on the road for home. He still took the time to show us some cars and test drive a rav4. When Linda in service told us they could fix the van for under $400 and get us back on the road we were thrilled. Every person we had contact with did their best to help us. We wish this owner had a dealership near our home. We'd buy our cars from him. ..have them serviced there. We're old and have spent many years in show rooms...service waiting rooms. Top of the mountain today More

Went for a test drive, came home with a beautiful car! This was my first test drive after starting my search for a used SUV to replace my van. Christina from the Internet team communicated with me promptly This was my first test drive after starting my search for a used SUV to replace my van. Christina from the Internet team communicated with me promptly and answered all my questions. I couldn't believe that this auto group offered to meet me at my desired location to test drive a car! For an only parent, that was a huge bonus. Our experience only got better. Our salesman, Anthony, did a great job of talking about features, getting our van in to see about a trade-in, communicating with his manager, and basically seeing us through the whole process. Once I made the decision to purchase the SUV, he was with us for the long haul--filling up the tank, offering to help transfer our stuff from the van to the SUV, even watching my kiddos while I signed paperwork. Kokomo Auto World had the SUV I wanted in the color I loved for quite a bit cheaper than I could find at other dealers. Nick and Chris were so helpful, respectful, and knowledgeable as we completed the deal, paperwork, and financing. I feel like we gained a whole lot of Kokomo friends through all this, and I'm very appreciative. I won't hesitate to recommend them to others. More