Kokomo Auto World

If I could, I would give a rating of negative 5! On August 3, 2022, I took my Honda Accord to Kokomo Auto World for service because the vehicle's check engine light was blinking, and the VSA and exc On August 3, 2022, I took my Honda Accord to Kokomo Auto World for service because the vehicle's check engine light was blinking, and the VSA and exclamation point warning lights were on. At stop signs and stop lights the engine hesitated and ran rough. The service representative that I initially dealt with flippantly said the blinking check engine light was really a "time to trade in indicator", prior to having any diagnostics completed. After a technician ran tests another service representative came to me in the waiting room. She informed me that the tests showed codes PO304- cylinder 4 misfire and PO430- leaking injector- damaged converter, and presented a Repair Estimate of $8,783.67 and advised that the vehicle should not be driven at all, almost giving me another heart attack. My wife and I were staying at a lake house in Rochester. I decided to drive the car back to the lake house, using the cruise control set at 62 mph. Once there I called the service manger at Valley Honda, my home Honda dealer in Aurora, Illinois. We discussed the codes, symptoms and the Repair Estimate issued by Kokomo Auto World. Valley Honda has the largest sales volume of all Honda dealerships in Illinois, and I have done business with them since 1999. The service manager from Valley Honda indicated that the service codes and Repair Estimate made no sense to him. We decided that I would drive the vehicle back to Aurora, Illinois in the same fashion as I drove from Kokomo to Rochester. After we got back to Illinois, I took the vehicle to Valley Honda. Service code PO304 was obtained and a finding that #4 spark plug oil fouled, but the indicated repair was drastically different. Valley Honda replaced #4 plug. The codes were cleared and retested. The car has been running like new since Valley Honda completed the work. The invoice from Valley Honda was $118.75 vs the Kokomo Auto Repair Estimate of $8,783.67. INCREDIBLE! Kokomo Auto World is the worst. Either incompetent or dishonest, or both. I WILL NEVER HAVE ANY FUTURE DEALINGS WITH KOKOMO AUTO WORLD! Michael McGurn More

We were forced into something. We were very uncomfortable. We bought a 40k vehicle just to be treated like this? Will never buy another vehicle from here. We were very uncomfortable. We bought a 40k vehicle just to be treated like this? Will never buy another vehicle from here. More

Wonderful folks at Kokomo Auto World! Very friendly and helpful! Would highly recommend to friends, family and anyone looking to purchase a vehicle or have repairs completed. Very friendly and helpful! Would highly recommend to friends, family and anyone looking to purchase a vehicle or have repairs completed. More

Searched Internet for a Sienna and while 90 miles away, we went to look at it not only because it was the vehicle we wanted but also because of my salesman Adam Richardson who was fantastic to work with. we went to look at it not only because it was the vehicle we wanted but also because of my salesman Adam Richardson who was fantastic to work with. Had a lot of questions and not only did he answer them all but very quickly via e-mail and text. Great to meet him in person. Once we looked the vehicle over and did a detailed "look around", we purchased it that same day. Adam was great--start to finish. Also would like to recognize the Finance person ( sorry forgot his name but an ex-Marine!) From my experience from start to finish, I'm glad I made the decision to travel the 90 miles (one way). More

I had a wonderful experience with buying a car from kokomo auto world. I found the car online, called and spoke with a representative from the dealership and they made everything super easy. We drove s kokomo auto world. I found the car online, called and spoke with a representative from the dealership and they made everything super easy. We drove several hours to look at the car and drive it. It was perfect and I love it! It was in the exact condition that they listed and was immaculate. Everyone we dealt with was friendly and the dealership was clean. After leaving I found one small flaw on the windshield that I hadn't noticed while we were there. I called and spoke with someone and they took care of it promptly! More

My father always swore that these guys were the best and most honest people in the car business. I took his Tundra there for a repair. They tried to charge me 10% over list price for the part and then tried most honest people in the car business. I took his Tundra there for a repair. They tried to charge me 10% over list price for the part and then tried to upsell me a brake bleed for $139 for a job that REQUIRES a brake bleed. I guess they didn't know I spent many years managing a Toyota store and had already looked up the parts and labor when they tried to rip me off. I'll be buying and servicing in Fishers from now on. I do not tolerate thieves. More

Horrible experience. Even though they pride themselves on being open and honest that’s a lie. They aren’t. About anything. I was looking to purchase a used vehicle and had a deadline to meet. The vehicle I c being open and honest that’s a lie. They aren’t. About anything. I was looking to purchase a used vehicle and had a deadline to meet. The vehicle I chose hadn’t been priced yet and details very grey. But they assured me it would be finalized by Monday when I needed to purchase the vehicle. Still grey on Monday and still no price given. I forgot that I gave a $500 check to hold the vehicle, my bad. Also assumed the vehicle had a warranty as nothing was said otherwise until I got the car detailed the next week and was handed the paperwork to sign that it had no warranty. I’d never pay 12,000 on a vehicle with no warranty. And to top it off I was told that the credit company we were going through had a grace period as the car we originally assumed would be in our monthly budget was a hundred over and wasn’t told this until we were signing paperwork. Credit Acceptance doesn’t have a grace period and I was counting on this as we have other bill as well due on the final due date for payment we were told which was the 23rd and not the 8th. Don’t go there for a vehicle. Also forgot to say before a month has past the engine maintenance light is on. Actually that was after 2 weeks of owning the vehicle. More

Nick Teeter best salesman This was our first experience buying a car at Kokomo Auto World. We had a great experience and absolutely love our car.! Nick Teeter helped us get exa This was our first experience buying a car at Kokomo Auto World. We had a great experience and absolutely love our car.! Nick Teeter helped us get exactly what we wanted. Thanks Nick! More

Excellent People I was so impressed with the knowledge and friendliness of everyone who assisted me with buying my car! I felt like everyone there really cared about I was so impressed with the knowledge and friendliness of everyone who assisted me with buying my car! I felt like everyone there really cared about me, and wanted to make sure I was completely satisfied and happy! I will never go to another dealership again! More

Above and Beyond Everyone was great....Adam Richardson went above and beyond by providing great customer service. Because of my hectic schedule, he delivered my car t Everyone was great....Adam Richardson went above and beyond by providing great customer service. Because of my hectic schedule, he delivered my car to me in Greenwood, IN !! He answered all my questions and took the time needed to give me all the information I needed. Thanks again... More