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Kolosso Toyota
Appleton, WI
2,541 Reviews
Kolosso Toyota, located in Appleton, WI, serves the needs of each individual customer with the highest level of concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. So, why wait any longer? Browse our online inventory of new Toyota models, or if you're looking for a more budget-friendly option, check out our great selection of quality used cars. Once you've found the car that you can't stop thinking about, we encourage you to contact us to schedule a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 2,541 reviews
January 22, 2018
Great sevice Bob is the best! He took care everything and answer me with a right and clear answer. I will talk around to my friends to choose Toyota and ask for Bo Bob is the best! He took care everything and answer me with a right and clear answer. I will talk around to my friends to choose Toyota and ask for Bob! I have a great time wih their customer service. More
by Tasteofthai
Employees Worked With
Bob Parsons
January 22, 2018
Quite wonderful! Bruce did a great job of finding the vehicle perfect for our needs, even in our color of preference, in a very short period of time. He then patientl Bruce did a great job of finding the vehicle perfect for our needs, even in our color of preference, in a very short period of time. He then patiently showed us how to use the new features we had not had in our 2014 Sienna. We were also grateful for the help given to us by Doug Dobberstein relative to our trade-in and by Jerry Collins in the Financial Department. Bruce was spectacular! More
by john
January 20, 2018
Best experience yet! My husband and I just purchased our 3rd vehicle, 1st from Kolosso. We were blown away with the customer service and the exceptional experience that we My husband and I just purchased our 3rd vehicle, 1st from Kolosso. We were blown away with the customer service and the exceptional experience that we had. It was our best car-buying experience. Thanks to Michelle Nelson for all of her help! More
by DHorvath
January 18, 2018
Great Sales / Poor Service Dept. I had the windshield replaced yesterday by rick’s auto glass. I was spoiled by Rick as he is a long time friend. His opinion on the windshield was it’ I had the windshield replaced yesterday by rick’s auto glass. I was spoiled by Rick as he is a long time friend. His opinion on the windshield was it’s as if it was driven out west. The windshield is sandblasted. On a normal day it is not really noticed however when sunny out, night time w/ traffic lights, and especially adding in rain it has been very hard to see and has been extremely dangerous. I had it in to the shop there where I was met w/ 2 responses of “GLASS IS NOT COVERED”. After the second time I was mad enough to save I could give a xxxx if its covered or not it is my life that is behind this glass/vehicle AND was sold to me this way. The windshield was cleaned (I asked what about new wiper blades) and car was being released to me the same as it was brought in saying they did all they could do. I walked service man over to the car and said this is not fixed. He called down the street to see if Advanced was open for new blades($44.08) and sent me there. I changed blades but shield of coarse remains the same. I then took it to Rick to get opinion and brought that answer back to John(who has made a strong point to be helpful)who visually seen in the sun glaring on shield the problem. I mentioned I am told glass is not covered twice but never once was there concern for my safety addressed. I said if glass isnt covered fine, then compensate me in oil changes or something. Care about me, the customer. The Quote I got from Rick was $390 but being a friend he did it for $280 + tax = $300. As you can see he went above and beyond and installed an even better shield ($729.05) and still kept the cost at $300. That’s how I feel Kolosso should have treated me. John did express to get a hold of him when oil changes were due and he’d take care of things for me. I do feel that the service should be the equivalent of at least $300.00. I CC this to Dick DeMuth who sent the letter of thank you for my purchase and not to hesitate to call John, him or the service department(which I am not happy with). I did not receive unprecedented levels of service. John Cayo has been the biggest support. Please discuss and inform me of resolution. PS my engine light is now on w/ a code of P268B7 which comes up no resolution found. 3 people have said to check my gas cap. It appears just fine to me. Light was off next day. More
by Lisa J
Employees Worked With
Kenson Vang Ron Marx in Service do not go above and beyond to solve issues., John Cayo
January 17, 2018
Awesome Jeff was great to deal with, and our dealings at Kolosso are always a wonderful experience. They strive to meet all our expectations and more.We never Jeff was great to deal with, and our dealings at Kolosso are always a wonderful experience. They strive to meet all our expectations and more.We never leave Kolosso disappointed. More
by mugsy7395
Employees Worked With
Jerry Collins, Jeffrey Mehne
January 16, 2018
Very Knowledgeable & Great Services!! See Lor was very knowledgeable and provided excellent service! We gave her our requirements and she was able to show us the selection of cars and were See Lor was very knowledgeable and provided excellent service! We gave her our requirements and she was able to show us the selection of cars and were able to leave Kolosso's lot with the car we were looking for. Two weeks after we took the car home the tire pressure sensor light started coming on so we contacted See Lor and she took care of the situation professionally by having us bring the car to Kolosso Services Center to eliminate the issue (leakage) for free of charge. More
by Kao Lee Vang
Employees Worked With
See Lor
January 15, 2018
Vehicle Lease We are extremely satisfied with our decision to lease a 2018 Toyota Highlander. Our five star rating is based (in order) on the outstanding sales asso We are extremely satisfied with our decision to lease a 2018 Toyota Highlander. Our five star rating is based (in order) on the outstanding sales associate who sold us on the lease, the financial services associated who clearly explained the lease agreement/costs and the overall professionalism at the dealership. No regrets here, we are thrilled with our decision! More
by Maggie
Employees Worked With
Jim Stein , Isaiah Stewart
January 11, 2018
Friendly Dealership This is the third vehicle we have bought from this dealer. I hope that says a lot.. They are kind, friendly and very accommodating to your needs. The This is the third vehicle we have bought from this dealer. I hope that says a lot.. They are kind, friendly and very accommodating to your needs. They do not pressure you into things you don't want. More
by granny2
January 10, 2018
5 star experience with John Cayo Visited and made offers at three dealerships with three different sales reps. Personally liked John the best. He listened as I explained how I came up Visited and made offers at three dealerships with three different sales reps. Personally liked John the best. He listened as I explained how I came up with my price and answered any questions I had. There was never any pressure from him. Received a fair deal on a great truck and couldn't be happier. Would highly recommend him and already have! More
by Paul W
Employees Worked With
John Cayo
January 10, 2018
Great car buying experience Very friendly no-nonsense staff. Our sales associate Michelle was knowledgeable, clear, concise, and easy to work with. I would shop here again, and I Very friendly no-nonsense staff. Our sales associate Michelle was knowledgeable, clear, concise, and easy to work with. I would shop here again, and I would recommend anyone shop this dealer and work with Michelle. More
by Bill
Employees Worked With
