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Kool Toyota

Grand Rapids, MI

3.6
16 Reviews

3780 Plainfield Ave. NE

Grand Rapids, MI

49525

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Showing 16 reviews

December 03, 2022

Moved here from Reno and needed an oil change on our leased Rav 4. Service department was great and answered all our questions. While waiting for the car, we talked with Adam Bock about what to expect w More

by Judy Rosbury
Recommend Dealer
Yes
Employees Worked With
Adam Brock
July 30, 2022

I just leased a vehicle with Matt and Casey and it was seamless this is the most seamless dealership I’ve ever worked with leasing or buying a vehicle ever give them top tens across-the-board said the tru More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sunderlin
September 24, 2021

Scott in service is a good dude. Honest, and super helpful. He even showed me detailed computer images of part locations. Special ordered parts that were received next day, and these were not your typ More

by Scot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ungrey
February 19, 2019

Terrible service Bought new 4 runner in December of 2018 few weeks ago with all the snow had to use 4 wheel drive it clunked when it was engaged and at one point would More

by Docman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt,Tim,Rod
January 17, 2015

Felt deceived I look on line for a used Camry, they had a 2012 certified, for $16,431. We went to the lot and talked to Brian Foster, he let us drive it. When we re More

by gareyb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Foster
August 02, 2014

Apparently do not really want to sell Toyota trucks I called this dealer with the exact model and options for a Toyota employee purchase, that I planned on making. Tacoma Double Cab, with TRD Off Road p More

by schaaed1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
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