Koons Annapolis Toyota

New Auto We have purchased previous vehicles from Koons and continue to enjoy excellent customer service and attention to our needs. Neal Barrett went out of We have purchased previous vehicles from Koons and continue to enjoy excellent customer service and attention to our needs. Neal Barrett went out of his way to help us find the right car for us. Victor in finance understood the process and got us in and out quickly and efficiently! I did research the sales price with various dealers in the area and while Koons price was higher, our past relationship and Koons' service was our deciding factor in purchasing from Koons. More

Kelly Harkins Kelly's diligence, integrity, and amazing customer service makes me want to buy another car! She was so thoughtful and truly listened to what I was lo Kelly's diligence, integrity, and amazing customer service makes me want to buy another car! She was so thoughtful and truly listened to what I was looking for! I thoroughly enjoyed working with her. I was so hesitant to purchase a new car but I felt like I could trust her and that my best interest was in mind. If you are looking for a car, GO SEE KELLY HARKINS More

My first new car! Went in last week to purchase my first car. I bought a brand new 2015 Scion xB. From the test drive through signing the paper work it was pressure fre Went in last week to purchase my first car. I bought a brand new 2015 Scion xB. From the test drive through signing the paper work it was pressure free & the staff have a very good relationship with Toyota which got me a great deal of incentives on top of the good price. Plus they gave me a lot more than what I was expecting for my trade in. My dealer (Emanuel) was friendly & very easy to work with & he even helped setup my Bluetooth before I drove off. If I had to buy another car tomorrow this is the first place I would stop. More

thank you! Although Margo told us her area of sales was with the new fleet of cars, she was just as willing and helpful to get us into a truck -- a very nice (us Although Margo told us her area of sales was with the new fleet of cars, she was just as willing and helpful to get us into a truck -- a very nice (used) 2014 Ford F150! The finance guys were also able to provide us with a package deal that was hard to refuse. Although a bit more than we wanted to spend, the customer service of the Koons staff helped closed the deal. More

Got the car I wanted I arrived at Koons Annapolis with my wife and kids already frustrated from dealing with other dealers where there was always a problem. We met Emanuel I arrived at Koons Annapolis with my wife and kids already frustrated from dealing with other dealers where there was always a problem. We met Emanuel at Koons, with whom my wife had already talked previously on the phone, but frankly, I had lost all my desire and excitement about getting a new car. Emanuel was very friendly and listened to everything we had to say and from there things went very smoothly; from having some coffee and drinks for the kids to a full explanation of the whole process of car buying. Once well informed, we proceeded to walk to the lot to sample and check all the cars. After we had spent a good while trying to decide, we told Emanuel what we liked and finally test-drove our new Corolla. This particular one was the one I wanted so we made the purchase. The paperwork and the financial aspect were handled by Jared, who was very knowledgeable and was able to get us a good deal with a full explanation of everything money-related and answered all our questions. Keep up the good work guys! More

Henry Reynolds -salesman, Scott Manager , Isaac nmastel My brother recommended us to check out Koons Toyota after doing extensive internet search for a Toyota Camry. First contact was with Henry doing a liv My brother recommended us to check out Koons Toyota after doing extensive internet search for a Toyota Camry. First contact was with Henry doing a live chat. He was straightforward and honest. We went that night and bought our 2016 Camry. From start to finish it was a very pleasant experience. We got what we wanted, without the dreaded games. We love the car, Henry Reynolds our salesman, and the really the entire staff were helpful and accommodating. I highly recommend Koons Toyota of Annapolis. Give Henry a call and you will appreciate him as much as we did. Katrina K -Glen Burnie Md More

Fantastic Service Last week, my husband and I became first time Toyota owners. We walked in the dealer intending to take a test drive and walked out with a 2015 Sienna Last week, my husband and I became first time Toyota owners. We walked in the dealer intending to take a test drive and walked out with a 2015 Sienna. Joe Gross is a fantastic salesperson. He is friendly, open, and knowledgeable and was never once pushy. Alex Sandoval was also an informative and helpful resource. We never felt as if we were being pressured or "worked" Instead, Joe, Alex, and the rest of the team made us feel relaxed and welcome. Everyone we encountered at Koons gave us excellent customer service. Fantastic business model! More