Koons Arlington Toyota

wonderful experience with service We brought in a '96 Prizm (basically a Corolla) for repair, and Peter Soliman knocked himself out to find the necessary part, which Toyota no longer m We brought in a '96 Prizm (basically a Corolla) for repair, and Peter Soliman knocked himself out to find the necessary part, which Toyota no longer makes. When it wasn't available from any of their authorized vendors, he was incredible at working with us to help us find an unwarranteed part ourselves. He gave us his own cell number, made himself available on his personal time to help figure out logistics, and checked both parts we found to identify one that worked (one didn't) it, then installed it. He could not have been more pleasant to deal with, handled all these headaches graciously and generously, and even kept costs down to lower than we expected. Just a terrific guy, terrific experience. More

CAR SALESPERSONS ARE VERY FRIENDLY PEOPLE! REVIEW ON CAR SALESPERSONS: I met a *LOT* of car salespersons. Car salespersons are SOOOOOO FRIENDLY!!! Really, they are the friendliest people in the REVIEW ON CAR SALESPERSONS: I met a *LOT* of car salespersons. Car salespersons are SOOOOOO FRIENDLY!!! Really, they are the friendliest people in the world. That said... SEND FRIENDS TO STEVE JAEGER!!! YES, he is friendly. But more than that, he's genuine, an easy communicator, a diplomat, educated on the TOYOTA products, polite and professional. Steve Jaeger made it an easy 'birth' and delivery. (And ladies ... he cooks!) Also, I'm not the easiest customer, and he never lost his cool. REVIEW OF TOYOTA ARLINGTON ON LEE HIGHWAY: The waiting room has simple chairs lined up in rows, there is a television and wifi, a few desks. The COFFEE MACHINE is fabulous, BUT, they still use styrofoam cups (which have a warranty of 1 million years!) so BYOTM if you plan to go for servicing or a test drive. (Bring Your Own Travel Mug.) REVIEW OF PERSONAL EXPERIENCE: After having Arlington County nix our car for an emissions inspection (picky-picky!) and etc... we are now proud (partial) owners of PEARL! She's a Prius beauty, more robot than car and managing to get everywhere safely (7 airbags, lane-departure warning & etc.) at 42 mpg, I've got weeks to go before visiting a fuel pump, We're still learning how to use all the fancy-schmancy computer extras. I can tell you all from my recent April/May 2015 research that the "best overall car" rated by Consumer Reports is the Toyota Camry Hybrid. We didn't choose that car, just for you, a bit of FREE FACEBOOK hearsay. CAR-SEAT UPHOLSTERY/SENTIENT-BEING SOAPBOX: Some of y'all already know my preference to pursue a VEGAN lifestyle as much as possible ... Pearl has PLEATHER seats! Yay!!! They are more environmentally-friendly, half the weight of leather and less off-gassing. Basically, all the other automobile brands have animal-blend fabrics as an UPGRADE. In my humble opinion, leather is an archaic, backwards-thinking, days-are-done waste and a deal-breaker. Sorrry Mercedes and Honda ... pleather .... ahhhhhh .... it feels good, looks good and cleans like a dream with just enough off-gassing for a subtle new car fragrance. There is no 100% in anything, but you can MAKE VEGAN CHOICES without giving up luxury. END REVIEW: ACCobra2015-06-09 More

unexpected noise , problem solved When I opened the e-mail the happy button was missing, so I gave a pretty positive review on the unhappy page. I hope you can retrieve that and trans When I opened the e-mail the happy button was missing, so I gave a pretty positive review on the unhappy page. I hope you can retrieve that and transfer it to the happy area. On my way to a class, along Military Road in Arlington, a new noise arose. I went on to class and then went direct to dealer after. As problem was so new, I didn't have an appointment, but they still took care of me and my vehicle. They went over the car while it was there, fixed the new problem and dealt with other issues I hadn't planned on. I appreciated the shuttle ride home and the pickup when my car was ready. More

Kenneth Everhar - Excellent Salesman In March, while two of my Toyota cars were being repaired, I went to the sales department to see what new cars were being sold. I spoke to Ken Everha In March, while two of my Toyota cars were being repaired, I went to the sales department to see what new cars were being sold. I spoke to Ken Everhart, who was quite friendly and pleasant and put me at ease right away. I told him I was not ready to buy a new car that day but wanted to see what was out there. I told him I had owned Toyota since the early 1980's or earlier and had been going to Koons Arlington Toyota for service, that I had had good dealings with Toyota and was a good customer. He asked me what car I would be interested in. I told him Rav4. He showed me the RAV4 catalog and explained to me the differences in features among the LE, XLE and Limited models, how they were priced and the sale they were having. I told him that if I were to buy, I would not like to waste much time haggling, that I would like to know the best price they could offer. He was very patient and calmly and cheerfully answered my questions. I found him to be very helpful, and though eager to sell, was very honest and not pushy. He spoke with General Sales Manager Chris Kronzer, and together they worked out the best price, down payment and interest rate scenarios they could offer on two Rav 4 models. Ken showed me the calculations and answered my questions and got the okay from Chris when it was needed. They both gave me excellent advice. I ended up buying a Limited Rav 4 model. He also gave a demonstration of how to operate the car, use bluetooth, etc. I think Kenneth Everhart is an excellent salesman, given his pleasant, friendly, patient and cheerful demeanor, efficiency, and competence. For service, I highly recommend Simon Ortega. More