
Koons Clarksville Chevrolet Buick GMC
Columbia, MD
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Thankful Customer Barry is an awesome Sales Associate. He is friendly, knowledgeable, and very professional. He worked hard and I got the vehicle that I desired. I love Barry is an awesome Sales Associate. He is friendly, knowledgeable, and very professional. He worked hard and I got the vehicle that I desired. I love my 2012 Buick LaCrosse. I’m very thankful that I had the opportunity to meet Barry. Job well done! More
Awesome, Reliable Service Writers I am EXTREMELY pleased with Al Cecchini, and now also with Kacie Burriss (first time working with Kacie). I know I can count on them to make the appoi I am EXTREMELY pleased with Al Cecchini, and now also with Kacie Burriss (first time working with Kacie). I know I can count on them to make the appointment arrangements and take care of my truck and it's needs. As I travel over 1 hour to deal with this dealership, Al always makes things convenient for me by arranging a loaner car. (not sure if that's a company policy since the vehicle is still under warranty, or if it's just company policy, but I definitely appreciate that service). There was a small glitch in the actual service of the truck this time, which delayed pickup of my truck. BUT, Al AND Kacie were on top of things, making sure that the service was done properly, even if it meant doing it again, which I appreciate. It just meant there was a delay, and multiple trips to the dealership. I do appreciate that this dealership is willing to make sure that the customer is completely satisfied and will make things right if not. Everyone is very pleasant, courteous.... I don't mind coming to this dealership. I just wish they were closer. More
Best dealership in the area Super professional staff, high quality service. Have bought and serviced two vehicles from this dealership they are the very best in the area, hands d Super professional staff, high quality service. Have bought and serviced two vehicles from this dealership they are the very best in the area, hands down. More
thanks as always Thank you as alway, timely great service as always. Always bring my truck in for service. Assistant and mechanics are very professional. In and out Thank you as alway, timely great service as always. Always bring my truck in for service. Assistant and mechanics are very professional. In and out no problems. Thurman Wagoner More
Great Service The service was quick and efficient. The service rep was very pleasant and listen to me as to what I wanted checked on my vehicle, once the service w The service was quick and efficient. The service rep was very pleasant and listen to me as to what I wanted checked on my vehicle, once the service was completed he gave me feed back as to what was done. More
Thank yiu Thank you to all involved parties that helped make my new truck buying experience a smooth one. Would highly recommend Win Kelly to anyone interested Thank you to all involved parties that helped make my new truck buying experience a smooth one. Would highly recommend Win Kelly to anyone interested in purchasing a new vehicle. More
Very personal service I have been dealing with win Kelly since 2012. The service department is 2nd to none in personal service and great work, Cassie Kelly is tops, as is I have been dealing with win Kelly since 2012. The service department is 2nd to none in personal service and great work, Cassie Kelly is tops, as is Lyle and Ryan and Peter is excellent with transmissions. Hope all stay on with Koons ownership. More
Win Kelly Personnel are the Greatest! This is the second car I have purchased from Win Kelly and the whole process went as smooth as the first. My salesman Barry, (who usually sells the n This is the second car I have purchased from Win Kelly and the whole process went as smooth as the first. My salesman Barry, (who usually sells the new cars) really listened and worked with me to get me into a used car at a very completitive price. Jeanette also talked with me for several minutes when Barry was called away briefly - I cannot recommend either of them higher - they are truly exceptional. The business manager, MIchelle, got me through the process quickly and the car was detailed, filled with gas, and had the new license plates on it by the time I was ready to leave.. This team is truly a well oiled machine and I give them my highest recommendation! Several others at Win Kelly spoke to me also and were very courteous and professional - I just cannot remember all their names - but all of this brings one overall feeling to me that I was truly welcomed and listened to! More
The best! Needed my engine service light checked. I was taken care of by Cassie who quickly got my car registered for repair. Within a few days I had a call it Needed my engine service light checked. I was taken care of by Cassie who quickly got my car registered for repair. Within a few days I had a call it was all fixed and gave me options to pick it up. Awesome service! Thank you! More
Routine Service Fast friendly service from beginning to end. Called for appointment and was given the time I requested even though it was less then 24 hours notice Fast friendly service from beginning to end. Called for appointment and was given the time I requested even though it was less then 24 hours notice to Win Kelly. Staff is always friendly and professional. More