Koons Clarksville Chevrolet Buick GMC
Columbia, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 12:00 PM - 5:00 PM
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Great service, great price, great communication. From the initial price to how they take care of you to the end result and everything in between this place was great. I've used many mechanics as find From the initial price to how they take care of you to the end result and everything in between this place was great. I've used many mechanics as finding a good one all around can be tough. For the size of this company and for it to be all around great is indeed pretty rare. More
picked up an emblem for my truck, it took lest time to put the emblem on the truck then it did to sign all the paper work. for my truck, it took lest time to put the emblem on the truck then it did to sign all the paper work. More
Routine Service Fast friendly service from beginning to end. Called for appointment and was given the time I requested even though it was less then 24 hours notice Fast friendly service from beginning to end. Called for appointment and was given the time I requested even though it was less then 24 hours notice to Win Kelly. Staff is always friendly and professional. More
Long waits, bad communication Don’t bother making an appointment; Lord knows it did nothing for me. Brought in my truck at appointment time (10am), two hours later hadn’t gotten an Don’t bother making an appointment; Lord knows it did nothing for me. Brought in my truck at appointment time (10am), two hours later hadn’t gotten an update, so I checked in (noon), and was told they weren’t even done with the oil change and hadn’t even LOOKED at the steering assist issue I’d made the whole appointment for in the FIRST PLACE (the oil change was a ‘as long as I’m here’ afterthought). Finally got an answer about the main issue an hour afterwards. Three hours after my appointment time, I actually know something about the problem I came in to get looked at. Abysmal. Absolute disaster in communication, valuing of customer time, and communication again. Because if I’d just been TOLD something in the three hours I’d been waiting around, I’d have gotten a LOT less frustrated... but there’s a lot to be frustrated about. They’d get one star, but I bought my truck here, and they were great when I did that. More
New GMC Owner Very happy with my purchase. Would recommend folks to take a drive to Win Kelly for a vehicle purchase. Good people to work with, conscientious from s Very happy with my purchase. Would recommend folks to take a drive to Win Kelly for a vehicle purchase. Good people to work with, conscientious from start to finish. More
Great Service Fast friendly experience great prices knowledgeable employees. I would recommend Win Kelly to everyone who is looking for an experienced staff and alw Fast friendly experience great prices knowledgeable employees. I would recommend Win Kelly to everyone who is looking for an experienced staff and always eager to help. More
Service Department Had my truck serviced.All work and lnspections were done in a timely and professional manner. I had a very positive experience. I will come again and Had my truck serviced.All work and lnspections were done in a timely and professional manner. I had a very positive experience. I will come again and recommend Win Kelly to my friends and family. More
Fantastic! Called at 4:30 pm on a Friday, dropped the truck off at 5. It was finished by 6pm! WOW!! Great service, very polite and courteous! Called at 4:30 pm on a Friday, dropped the truck off at 5. It was finished by 6pm! WOW!! Great service, very polite and courteous! More
Patient, careful service Kept testing until all issues found; willing to try various alternatives so we could get this classic car back on. the road. Good advice too on how t Kept testing until all issues found; willing to try various alternatives so we could get this classic car back on. the road. Good advice too on how to maintain. More
Oil change and multipoint inspection. Oil change and multipoint inspection was good. Chris was very helpful as always. Oil change and inspecrion takes about an hour. gives guidelines of wh Oil change and multipoint inspection was good. Chris was very helpful as always. Oil change and inspecrion takes about an hour. gives guidelines of when they expect you may need to get things fixed which is very helpful. More





