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Koons Clarksville Chevrolet Buick GMC

Columbia, MD

Overview
Employees
Reviews
Vehicles
4.5
447 Reviews
Win Kelly Chevrolet Buick GMC is a Mark of Excellence award winning Baltimore Chevrolet dealer. From our dealership in Howard County, we are able to sell and service new and used Chevy Cars and Trucks, as well as Buick and GMC vehicles. No other Baltimore GMC dealership will work harder to put you in the right vehicle at the right price.
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12421 Auto Drive

Columbia, MD

21029

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Showing 447 reviews

February 17, 2025

Overcharged and underserved. Avoid this dealership unless you enjoy paying too much and getting poor service More

by Disappointed customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hammond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
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Feb 19, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

I'm sorry to hear about your experience with us. We strive for fair pricing and excellent service, so it's concerning to know we fell short in your case. Please reach out if you'd like to discuss this further or have any questions; we're here to help make things right. Thank you, George Z. - Service Manager - 410-988-9522 ext. 17200

Feb 20, 2025 -

Disappointed customer responded

You have had plenty of time to return a phone call. You simply choose not to respond. Good luck figuring out which disgruntled customer I am...

February 04, 2025

I had no problem setting up an appointment. The work was done quickly and my service advisor Kasey is amazing! More

by whycoko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

We're delighted to hear that setting up an appointment was a breeze and that Kasey provided amazing service at Koons Clarksville Chevrolet Buick GMC. Thank you for sharing your experience with us!

January 29, 2025

I appreciate the service I had at this particular dealership All who are involved with the sales did their best to make it happen, Especially Xavier , who went extra mile to help me I will r More

by Mesalemayehu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier, Josh, Hamza
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Jan 30, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Mesalemayehu, thank you for the recommendation! We're delighted to hear that Xavier and our team at Koons Clarksville Chevrolet Buick GMC provided exceptional service. We look forward to welcoming your friends and family in the future!

January 14, 2025

Love it there always great service. Keep you updated, nice waiting room. Everyone is nice and very professional More

by TJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

TJB, we're delighted to hear you enjoyed the service and atmosphere at Koons Clarksville Chevrolet Buick GMC. Thank you for your kind words!

December 31, 2024

Always excellent service. Wouldn’t dream of taking it anywhere else. Service department is excellent More

by Pale Rider
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for your loyalty and kind words about our service department at Koons Clarksville Chevrolet Buick GMC! We're delighted to know that we continue to meet your expectations. Looking forward to serving you again soon!

December 11, 2024

Moose proved excellent help to us buying a car. He is courteous, efficient, and knowledgeable Many thanks! More

by sunyan1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moose
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Dec 11, 2024 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the kind words! We're delighted to hear Moose provided excellent assistance during your car-buying experience at Koons Clarksville Chevrolet Buick GMC. Enjoy your new vehicle!

December 02, 2024

Jack Pepal help me &answered all my questions even by sms that is a plus . More

by RICARDO R ALACAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Pepal
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Dec 02, 2024 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for choosing Koons Clarksville Chevrolet Buick GMC, we appreciate your positive feedback for Jack!

October 30, 2024

Our salesman was not pushy and was able to locate the vehicles we were interested in test driving! Our purchase of the vehicle went smoothly and we are very pleased! More

by Suzanne.sites
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bell
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Oct 30, 2024 -

Koons Clarksville Chevrolet Buick GMC responded

We're delighted to hear that your experience at Koons Clarksville Chevrolet Buick GMC was smooth and enjoyable! It's great to know our team could assist you in finding the right vehicle. Thank you for choosing us, and enjoy your new ride!

October 21, 2024

This was my first time using Koons Clarksville and impressed to see a diverse staff supporting a diverse community More

by jamesgist63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : S.Williams assisted me during payment for service and it was a pleasure to meet her
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Oct 22, 2024 -

Koons Clarksville Chevrolet Buick GMC responded

We're delighted to hear that you had a positive experience with our team at Koons Clarksville Chevrolet Buick GMC. Thank you for choosing us, and we look forward to serving you again down the road!

October 19, 2024

Sales representative Jack Pepal was excellent sales representative who helped me the entire process including before and after my purchase. Would highly recommend him to others for future purchases. More

by jasonmontana54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Pepal
Report | Print
Oct 21, 2024 -

Koons Clarksville Chevrolet Buick GMC responded

We're delighted to hear that Jack provided excellent service throughout your experience at Koons Clarksville Chevrolet Buick GMC. Thank you for recommending him, and we hope you're enjoying your new vehicle!

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