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Koons Easton Toyota

Easton, MD

4.7
239 Reviews

6730 Ocean Gateway

Easton, MD

21601

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Showing 239 reviews

December 03, 2023

Great service on my car. Keep up the good customer service as well. The service manager Charlie is good. The lounge area is well kept. More

by tinay_519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
Dec 04, 2023 -

Koons Easton Toyota responded

Tinay, we're glad to know you had a great experience with Charlie and the rest of our team at Koons Easton Toyota! Thanks for your feedback about our customer service and lounge area!

November 30, 2023

Great and easy to work with! salesperson made it extremely easy and personable, and finance made the painful part a smooth and easy process More

by abby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tanner
Dec 01, 2023 -

Koons Easton Toyota responded

Abby, we're delighted to know your experience at Koons Easton Toyota was smooth and easy. Thanks for the kind words about our sales and finance teams! We hope you enjoy your new vehicle.

November 18, 2023

I recommend this dealership highly. Keith and Franklin were extremely helpful and knowledgeable as I navigated my quest for a new vehicle. I love my new car and feel confident that this More

by Segen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Wenck and Franklin Matos 5stars each
Nov 20, 2023 -

Koons Easton Toyota responded

We're so glad to know that Keith and Franklin were able to assist you in your car buying journey at Koons Easton Toyota. Enjoy the new ride, and remember we're here for any future questions or needs!

October 30, 2023

This is my 3rd trade-up at this dealership. My Product Specialist, Rob, was extremely knowledgeable and helpful throughout the process. The sales group leaders and Brad, the finance manager, wo More

by mrs.djcranford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Fink, Max Miller, Brad Michael, Charlie Cauffman, JT Thompson, Marcus Carpenter
Oct 30, 2023 -

Koons Easton Toyota responded

We're delighted to know that Rob and the team at Koons Easton Toyota have consistently provided you with top-notch service. It's great to see your continued trust in us! Enjoy your new Highlander and thank you for being part of our family!

October 23, 2023

Staff was very professional. Process was very easy. Dealership was very clean and organized. Great Experience More

by garygreen297
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Thompson, Will Morris
Oct 23, 2023 -

Koons Easton Toyota responded

Gary, we're delighted to know you had a great experience at Koons Easton Toyota! Thanks for highlighting our professional staff and clean dealership. We appreciate your feedback!

October 11, 2023

Best dealer on east coast. Free pick up and return if vehicle for maintenance. They help you schedule maintenance easily. More

by Gpacase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
Oct 11, 2023 -

Koons Easton Toyota responded

We're glad to know you found our maintenance scheduling and pick-up service helpful at Koons Easton Toyota. Thanks for the positive feedback—we appreciate it!

October 09, 2023

The service was friendly and the transaction was quick and professional. Everyone from the salesman to the finance manager treated me as a valued customer!! More

by ggreen34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Willis
Oct 09, 2023 -

Koons Easton Toyota responded

We're delighted to know you felt valued during your visit at Koons Easton Toyota. Our team always aims for quick, professional service with a friendly touch! Thanks so much for the positive feedback.

October 09, 2023

All the people I came in contact with were very professional and courteous. It was a pleasant experience. Thank you. More

by msl-services
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tanner
Oct 09, 2023 -

Koons Easton Toyota responded

We're glad to know you had a pleasant experience with our team at Koons Easton Toyota. Thank you for your kind words about their professionalism and courtesy!

September 24, 2023

I was welcomed respectfully. Bill was explained and questions answered clearly. The wait was not inordinately long. More

by deecal96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Miller
Sep 25, 2023 -

Koons Easton Toyota responded

We're glad to know that you had a positive service experience with us at Koons Easton Toyota! We always aim for clear communication and respect, and we are glad that we could deliver that. Thanks for the review, we appreciate it!

September 21, 2023

Very courteous, timely work, and explained the results. The facility was clean and latest technology More

by rkrebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Sep 21, 2023 -

Koons Easton Toyota responded

We appreciate your feedback! It's great to know that our team at Koons Easton Toyota provided you with courteous service and timely work!