Koons Falls Church Ford

Brandon Tobar was a great salesman. I called him late in the evening let him know I was coming from Jersey to look at a car. Brandon got off at 5:00pm but willingly stayed late for me. I called him late in the evening let him know I was coming from Jersey to look at a car. Brandon got off at 5:00pm but willingly stayed late for me. As soon as I realized he was willing to make time for me I knew I had to do the deal. I told him if they gave me X amount for my car I would leave with it that night. After negotiation with Brandon I ended up purchasing the car even though I got $1000 less than what I wanted. I really really did not want anything less than my number but after factoring everything in such as Brandon staying super respectful throughout the whole transaction even though I was not set on purchasing, staying late for me, answering calls from me on his day off, trying to give me as many deals and discounts as I could to ensure I was a happy customer, and happy with my purchase. He also willingly offered to assist with anything that the vehicle needed after purchase. I knew I had to make the deal. I left the dealership that night at 9:00pm, (4 hours after Brandon was supposed to leave). I am happy with my purchase, and I had a great experience with Brandon and Koons Ford of Falls Church. I would definetly come back in the future. More

We had a good experience with this dealership and we are happy with our purchase happy with our purchase More

Makes the process as stress free and quick . Andreas is great to work with . Highly recommend Andreas is great to work with . Highly recommend More

I recently purchased a used 2022 Toyota RAV4 Hybrid from Constantinos.Tsounis@koonsfallschurchford.com and I couldn’t be happier with the experience! Constantinos was professional, knowledgeable, and genuin Constantinos.Tsounis@koonsfallschurchford.com and I couldn’t be happier with the experience! Constantinos was professional, knowledgeable, and genuinely helpful throughout the entire process. He made everything smooth and easy, answered all my questions, and made sure I felt confident with my purchase. The car drives great, and I’m loving the hybrid’s fuel efficiency! I highly recommend CT and Koons Falls Church Ford to anyone looking for a hassle-free, friendly car-buying experience. More

Andrea and the team were knowledgeable, treated me with respect and got me exactly what I wanted! respect and got me exactly what I wanted! More

Had a great experience with my salesman (Andreas Small) and the dealership as a whole. Came to a deal before I visited the dealership and they honored the deal when I showed up and didn’t try to renegotiat and the dealership as a whole. Came to a deal before I visited the dealership and they honored the deal when I showed up and didn’t try to renegotiate my trade-in value or our deal. Very pleasant experience. More

Andreas helped me find what I was looking for and was very professional. Turned my day around very professional. Turned my day around More

Koons Ford made my car-buying experience professional, and smooth.. The team was knowledgeable, efficient, and attentive, making the entire process straightforward and stress-free. and smooth.. The team was knowledgeable, efficient, and attentive, making the entire process straightforward and stress-free. More

Very disappointing experience with Koons Ford. On March 9, 2026, I leased a 2025 Ford Lightning from this dealership. This was my second purchase here, as I previously bought a new F-150 in 2022 On March 9, 2026, I leased a 2025 Ford Lightning from this dealership. This was my second purchase here, as I previously bought a new F-150 in 2022 and had an excellent experience at that time. Unfortunately, this visit was completely different. During the process, several members of the management team, including the general manager, came across as unprofessional and disrespectful. The overall atmosphere felt disorganized and far from the level of professionalism you would expect when making a major purchase like a vehicle. The only positive part of the experience was my salesperson, who remained helpful and professional throughout the process. Unfortunately, he was even spoken to disrespectfully by management while I was present, which was surprising to see as a customer. Had I been made aware of the three-day return policy before it expired, I would have strongly considered returning the vehicle simply because of how unpleasant the overall experience was. I hope dealership leadership takes this feedback seriously and works to improve the professionalism and customer service of the management team. More