Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Ford of Annapolis
Annapolis, MD
1,967 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,967 reviews
October 25, 2023
No concern for the customer, no communication I had to drive to Annapolis to get an update on my truck. drive to Annapolis to get an update on my truck. More
by LQUILLET
Verified Customer
October 23, 2023
Organized friendly courteous service. My service manager, Mike Treas, has beeen very supportive in providing the best service possible. For my MKS. My service manager, Mike Treas, has beeen very supportive in providing the best service possible. For my MKS. More
by GZEEN
October 22, 2023
Bruce is my service rep and he's the best - always courteous and goes above and beyond! Also the team that arranged for my loaner car was amazing. courteous and goes above and beyond! Also the team that arranged for my loaner car was amazing. More
by DTYANG69
Employees Worked With
Bruce Pringle
October 22, 2023
I purchase my vehicles at Koons Ford because of a fair reasonable price. I also purchase my vehicles at Koons Ford because of the great service department and excellent service managers. reasonable price. I also purchase my vehicles at Koons Ford because of the great service department and excellent service managers. More
by RCSCHAEF57
Employees Worked With
October 22, 2023
Nice clean truck. High mileage for that price but. Need bed of truck sprayed. Need my truck bed sprayed soon. High mileage for that price but. Need bed of truck sprayed. Need my truck bed sprayed soon. More
by jscott526
Employees Worked With
October 21, 2023
Darrick was excellent in how he handled everything for me. It was an almost two year process from start to finish, but Darrick kept me informed all the way. I would highly recommend Darrick to anyone l me. It was an almost two year process from start to finish, but Darrick kept me informed all the way. I would highly recommend Darrick to anyone looking for a vehicle. More
by LARRY.FLORY
Employees Worked With
October 21, 2023
Do I need to say more? Do I need to say more? Do I need to say more? Do I need to say more? Do I need to say more? Do I need to say more? Do I need to say more? More
by DRAPSINCERO
Employees Worked With
October 20, 2023
I always have a great experience at the Service Department. All employees are professional. Mike consistently goes above and beyond to explains what is needed and ensure it is done timely. Department. All employees are professional. Mike consistently goes above and beyond to explains what is needed and ensure it is done timely. More
by DC98PAT
Employees Worked With
