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Koons Ford of Annapolis
Annapolis, MD
1,575 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,575 reviews
June 30, 2025
Jordan was a great service advisor. Very friendly and knowledgeable of the process. Koons Annapolis has a great service department. They have serviced my cars for many years (i.e., ' Very friendly and knowledgeable of the process. Koons Annapolis has a great service department. They have serviced my cars for many years (i.e., '04 Navigator, '16 MKS and '22 F-150). More
by DKENT713
Verified CustomerEmployees Worked With
Jordan
June 28, 2025
Nav towed to dealer on Wednesday. No clear communication on 1) the problem or 2) timeline No clear communication on 1) the problem or 2) timeline More
by SHAWN96
Employees Worked With
June 27, 2025
Great service Great people Mike Tres is superior and his timing is always perfect . Thanks timing is always perfect . Thanks More
by bandaidone
Employees Worked With
June 26, 2025
My first time with Koons. From the sales to service, smooth sailing! No tracking down anyone, follow up excellent. From the sales to service, smooth sailing! No tracking down anyone, follow up excellent. More
by BSCHRONIGER
June 26, 2025
Koons Ford had the car I wanted at a good price. It was a very easy process. It was a very easy process. More
by HGOLDBECK
June 25, 2025
Koon Ford does an outstanding job of service on my 2016 Ford Explorer. I bought the Explorer at Koons and have had all service done at Koons. Over 100,000 miles with regular maintenance and the no issues Ford Explorer. I bought the Explorer at Koons and have had all service done at Koons. Over 100,000 miles with regular maintenance and the no issues. More
by MALEVETT
Employees Worked With
June 25, 2025
Great customer service and vehicle service as well. Always accommodating to meet out schedules.. Quick and easy! Always accommodating to meet out schedules.. Quick and easy! More
by STORMYHDR
Employees Worked With
June 25, 2025
I've been coming to Mike Treas for years and he never fails to provide excellent service! fails to provide excellent service! More
by TRAYHART
June 22, 2025
Dedicated to doing the right thing for the customer no matter how long it took. matter how long it took. More
by spacerockdocs
June 22, 2025
Very knowledgeable and friendly staff who allocated time and patience to get us into the truck we now love! and patience to get us into the truck we now love! More
by hjpage01
Employees Worked With
