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Koons Ford of Annapolis
Annapolis, MD
1,813 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,813 reviews
April 11, 2026
Wonderful experience ! The first car I had purchased since 2015 ( my original Ford Edge which I traded for this newish 2024 Edge. Drove the 2013 for 190764 miles. Both c The first car I had purchased since 2015 ( my original Ford Edge which I traded for this newish 2024 Edge. Drove the 2013 for 190764 miles. Both cars were purchased at Koons of Annapolis and this last experience was great. Actually quite enjoyable. Thank ypu More
by will68
Verified Customer
April 10, 2026
The turn around on service time was fantastic. I also like the ability to schedule appointment times I also like the ability to schedule appointment times More
by critcwc1
Employees Worked With
April 09, 2026
Great service, always on time, staff is calling when car needs service. Will use again needs service. Will use again More
by NLNIDA
April 09, 2026
Friendly, efficient service. Well organized. Thank you very much. Look forWARD TO next visit at Koons. Well organized. Thank you very much. Look forWARD TO next visit at Koons. More
by aguhl
April 09, 2026
I've purchased my last three Explorers from Koons Ford. I keep coming back because they have the inventory I'm looking for, a reasonable price and great service. Mike Treas has been my Service Rep for long I keep coming back because they have the inventory I'm looking for, a reasonable price and great service. Mike Treas has been my Service Rep for longer than I can remember and his communications have always been clear and timely. He's always willing to answer any questions and when he provides an estimate for how long service will take he's never wrong!! More
by dick8
Employees Worked With
April 07, 2026
Chuck was wonderful during our truck leasing experience, from start to finish. He was knowledgeable, low pressure and genuine. We felt that he and Andreas went above and beyond to make sure we were happy. I from start to finish. He was knowledgeable, low pressure and genuine. We felt that he and Andreas went above and beyond to make sure we were happy. It was the most pleasant and least stressful experience we've had at a dealership. We can't thank them enough! More
by meghasken
April 04, 2026
Great service from test drive, ordering, and delivery . .. outstanding customer service by the finance office to work through unbinding! .. outstanding customer service by the finance office to work through unbinding! More
by mriddle66
April 03, 2026
The service team at Koons Ford Annapolis is the best I have ever experienced. Earl Mosby is amazing!! have ever experienced. Earl Mosby is amazing!! More
by BOB.BRUNS
Employees Worked With
March 29, 2026
The attention received was great. They were very accommodating and helped us fulfill our needs. We fully recommend this dealership. They were very accommodating and helped us fulfill our needs. We fully recommend this dealership. More
by ja.rodriguez
March 28, 2026
Great service from the test drive, to ordering our Bronco, keeping us updated on the build process, and delivery. Bronco, keeping us updated on the build process, and delivery. More
by mriddle66
