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Koons Ford of Annapolis
Annapolis, MD
1,871 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,871 reviews
June 30, 2023
From driving into the service bay to driving out in a very reasonable time the expert and courteous technicians at Koons did what they do best, fix it right the first time. very reasonable time the expert and courteous technicians at Koons did what they do best, fix it right the first time. More
by hoot8669
Verified CustomerEmployees Worked With
Bruce Pringle
June 29, 2023
The sales guy was bad and pissed me off and I purchased a GMC instead. I was dealing with Chuck and they said he was on vacation and then I setup and and appointment with another guy and said Chuck quiet or GMC instead. I was dealing with Chuck and they said he was on vacation and then I setup and and appointment with another guy and said Chuck quiet or god fired but Chuck was good but something happened. The service has not great I have a f350 I purchased and not a very good experience either. More
by BCONNER0
Employees Worked With
Other Employees :
Not sure who the other sales person was but he put his name in the system
June 28, 2023
Outstanding from beginning to end, Darrick and Andres were extremely helpful and knowledgeable. A pleasure to work with. Also, Mike Terese/Koons Ford has been servicing my vehicle(s) since 2011. Always were extremely helpful and knowledgeable. A pleasure to work with. Also, Mike Terese/Koons Ford has been servicing my vehicle(s) since 2011. Always good/honest/convenient service. More
by SFORMAN
June 27, 2023
Good service. Work done in a timely manner. Kept informed of current and future service needs Work done in a timely manner. Kept informed of current and future service needs More
by TAITALIANO
Employees Worked With
June 26, 2023
The recent work performed on my 2014 F150 was excellent. My reason for bringing the truck in was addressed and after driving the vehicle I found that the problem had been repaired and I was very pleased My reason for bringing the truck in was addressed and after driving the vehicle I found that the problem had been repaired and I was very pleased More
by RChesler
June 24, 2023
Koons Ford has been servicing my vehicle since 2013. Good service. 15 word requirement is too much. Good service. 15 word requirement is too much. More
by CSC36
Employees Worked With
June 23, 2023
Outstanding from beginning to end, the staff were helpful and knowledgeable I came a few days early to do to schedule mixup and they still accommodated my appointment. The wait area was well kept and I was a and knowledgeable I came a few days early to do to schedule mixup and they still accommodated my appointment. The wait area was well kept and I was able to get work done in there, the staff in the wait area were very helpful and generous. More
by Willie.rush
Employees Worked With
June 23, 2023
Koon's Ford Annapolis dealership service department is excellent. I totally recommend them and the service plans. excellent. I totally recommend them and the service plans. More
by FNP_SHEPPARD
Employees Worked With
Other Employees :
Michael Matson, Andrew Schneider, Mike Kegley, Steven Taylor-Watts, Bruce Pringle, Zachary Hall
June 23, 2023
Bruce is fantastic. He went above and beyond to help answer questions late in the afternoon. His tact and patience are excellent! He went above and beyond to help answer questions late in the afternoon. His tact and patience are excellent! More
by eric@epstein.bz
Employees Worked With
Bruce Pringle
