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Koons Ford of Annapolis
Annapolis, MD
1,982 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,983 reviews
July 06, 2023
I always go to Mike Treas when I need service on either my F-150 or my Fusion. Mike is very good at understanding what I need and at explaining the service performed. my F-150 or my Fusion. Mike is very good at understanding what I need and at explaining the service performed. More
by DAVESHORT39
Verified CustomerEmployees Worked With
July 06, 2023
Kind of a Meh experience with this dealer. 1) sales sends all the Docusign paperwork and doesn’t even have the right first name on the paperwork. Tried to get us to sign it saying “don’t w 1) sales sends all the Docusign paperwork and doesn’t even have the right first name on the paperwork. Tried to get us to sign it saying “don’t worry, it’s correct on the title”… literally wanted me sign a bank loan document without the right name cause he was trying not to re-do the paperwork. Now my son is getting a bunch of junk mail to the wrong name so we know who’s selling off that info. Loan officer stated gap insurance was required and it was “only $200” and then the Docusign came through at $700. Then the finance guy said he never said $200. It was a $40k sale and they delivered the vehicle with a key that had a busted case. Next day the check engine came on and their service writer kid had no clue. 3 times we asked to update the info, final paperwork doesn’t even have first or last name spelled correctly. Gone 20 min and comes back “I think they cleared the codes”…. So then we had to talk to the tech to find out what was actually done to fix it. When asked for paperwork, the kid said “you don’t need paperwork, you didn’t have to pay for it. More
by Eric66
July 04, 2023
They were very patient and helpful every step of the way. I would recommend 👌 this dealership to others in the future. I would recommend 👌 this dealership to others in the future. More
by w_roberson1
Employees Worked With
July 04, 2023
This is a fantastic dealership! Very professional and knowledgeable. Mike Treas is wonderful! I have great confidence in the service facilitated by Mike! Very professional and knowledgeable. Mike Treas is wonderful! I have great confidence in the service facilitated by Mike! More
by KUKURU
Employees Worked With
July 03, 2023
Mike was very professional and told you of everything that was needed for your car. that was needed for your car. More
by CLIFFDENNIS355
Employees Worked With
July 03, 2023
Always feel that Mike Treas and his team have a good grasp of my needs and are knowledgeable about my vehicle. grasp of my needs and are knowledgeable about my vehicle. More
by EZRDR84
Employees Worked With
July 01, 2023
Mike Treas has always provided a great experience when I bring my Ford F150 in for service. I have always been very confident in his advice. Mike is very pleasant to work with. bring my Ford F150 in for service. I have always been very confident in his advice. Mike is very pleasant to work with. More
by JWHACKETT
Employees Worked With
June 30, 2023
Dealership was clean and organized. All of the employees were friendly and ready to help. All of the employees were friendly and ready to help. More
by erwhite82
June 30, 2023
I had an issue and had my car towed into Koons and Mike took great care of me. He had me back on the road in 1-1/2 days. took great care of me. He had me back on the road in 1-1/2 days. More
by PMCPHAIL
Employees Worked With
