Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Ford of Annapolis
Annapolis, MD
1,589 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,589 reviews
December 07, 2022
Very personable and friendly when it came to bringing my vehicle in for warranty work. They were on top of the issue and kept me in the loop. I felt my vehicle was in good hands with them. Earl Mosby was gr vehicle in for warranty work. They were on top of the issue and kept me in the loop. I felt my vehicle was in good hands with them. Earl Mosby was great to work with and was quick to help. More
by LNelson
Verified CustomerEmployees Worked With
December 07, 2022
Excellent customer service! Love my service manager Mike Treas. He’s always so helpful and has great communication. Love my service manager Mike Treas. He’s always so helpful and has great communication. More
by KELLEY71162
Employees Worked With
December 07, 2022
The schedule and correction of 3 recalls went completely smoothly from drop off to pickup. smoothly from drop off to pickup. More
by mcgarvey1969
December 07, 2022
I've been to several dealerships in my lifetime, Mike T is the best Service Mgr, I've experienced in all of the dealer's that I've been too. Keep up the good work Mike, see ya next-time. is the best Service Mgr, I've experienced in all of the dealer's that I've been too. Keep up the good work Mike, see ya next-time. More
by DREW
Employees Worked With
December 06, 2022
They don't over promise. The car is clean when you pick it up. No sign of grease. The car is clean when you pick it up. No sign of grease. More
by JONATHANILANGE
Employees Worked With
December 06, 2022
Another wonderful experience at Koons Ford. Everyone is friendly and eager to help. Mike Treas gets me taken care of right away with a good price! Everyone is friendly and eager to help. Mike Treas gets me taken care of right away with a good price! More
by aarudi829
Employees Worked With
December 06, 2022
Appreciated all the help from Pauline and Earl for all there help in speeding up parts necessary for my car. there help in speeding up parts necessary for my car. More
by PARTELLOANNE
Employees Worked With
December 06, 2022
Drop off was quick and easy, picking up was fast. A loaner vehicle was available A loaner vehicle was available More
by katlin.kalp
Employees Worked With
December 06, 2022
I agree with reviews from previous clients, Great service, great staff, speedy service, didn't have to make an appointment and very pleased with my advisor I forgot his name. that's why I keep coming service, great staff, speedy service, didn't have to make an appointment and very pleased with my advisor I forgot his name. that's why I keep coming back. More
by YSMITH7172
December 06, 2022
I had a problem from the very beginning. As soon as leaving the dealership after purchasing my vehicle its been nothing short of a hassle. My car is not even 2 years old yet and it had to g As soon as leaving the dealership after purchasing my vehicle its been nothing short of a hassle. My car is not even 2 years old yet and it had to go in the shop 4 times already For 4 seperate issues. One of The Times that I took it to the dealership I had to take it back 3 times correct their mistake. More
by sliprock4139
