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Koons Ford of Annapolis
Annapolis, MD
1,574 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,574 reviews
Verified Customer
April 24, 2025
I The salesmen, Evan and Nathan, were very patient and very thorough to make sure all our questions and concerns were addressed. By-the-by, we bought a Lincoln vice a Ford. very thorough to make sure all our questions and concerns were addressed. By-the-by, we bought a Lincoln vice a Ford. More
by CHASRAD
April 24, 2025
Randy was prompt, understanding and met the needs of our organization in purchasing a 15 passenger van. He accommodated my requests and went the extra mile to make sure we were able to make things happen! organization in purchasing a 15 passenger van. He accommodated my requests and went the extra mile to make sure we were able to make things happen! I am grateful to have found an amazing dealership and salesman. More
by DIANE LANE
April 22, 2025
Mike Treas is a terrific service advisor! Personable, knowledgeable and top-notch communicator. Absolutely great service! Personable, knowledgeable and top-notch communicator. Absolutely great service! More
by JACKMORKAN1
Employees Worked With
April 21, 2025
Mike Tres is simply the best. Knowledgeable, efficient and a super nice guy. I wouldnt go anywhere else! Knowledgeable, efficient and a super nice guy. I wouldnt go anywhere else! More
by HILTABIDLE
Employees Worked With
April 21, 2025
Derrick is wonderfull . He told us anytime we had questions about our Mustang to feel free to call him. He told us anytime we had questions about our Mustang to feel free to call him. More
by JOEPAT10
Employees Worked With
April 19, 2025
Brandon did a great job with showing the vehicle and keeping in touch. However, there was a bit of confusion regarding what I owed, because they forgot to add in the extended warranty. I told them tat keeping in touch. However, there was a bit of confusion regarding what I owed, because they forgot to add in the extended warranty. I told them tat and they assumed me that the extended warranty was included. They then had to double back because I was right. Other than that, the experience was positive. The guys were friendly and seemed honest. More
by sean.sawka
April 19, 2025
My sales rep Darrick was excelkent. I was disappointed that everytime I bisited the showroom , nobody from the glass office ever came over. Even after spending clise to $80,000 nobody b I was disappointed that everytime I bisited the showroom , nobody from the glass office ever came over. Even after spending clise to $80,000 nobody besides Darrick thank us for the purchase. Being in the customer service business for over 40 years, Koons needs to improve. More
by jimmyk25
April 19, 2025
Very helpful service tech, very prompt service, very honest advice - I had requested new brake pads, but they told me that I didn’t need them yet. honest advice - I had requested new brake pads, but they told me that I didn’t need them yet. More
by DOUGANNOPT
Employees Worked With
Kaleb frank-warren
April 19, 2025
This dealership is the best. They are so considerate. They arranged Valet pickup and it was just wonderful. I will always use this dealership to purchase and service my vehicl They are so considerate. They arranged Valet pickup and it was just wonderful. I will always use this dealership to purchase and service my vehicles More
by QWEENIE2
Employees Worked With
Paula
