Koons Ford of Annapolis - Service Center

This took a work truck off the road for 5 hours I will be canceling my maintenance package canceling my maintenance package More

I have been satisfied with the service provided by Koons Ford. They do good work in a timely manner, Ford. They do good work in a timely manner, More

Ron and Earl provided me excellent customer service. I can’t wait to get my Bronco from you when the slots open up. Joe Stern I can’t wait to get my Bronco from you when the slots open up. Joe Stern More

Very personable and friendly when it came to bringing my vehicle in for warranty work. They were on top of the issue and kept me in the loop. I felt my vehicle was in good hands with them. Earl Mosby was gr vehicle in for warranty work. They were on top of the issue and kept me in the loop. I felt my vehicle was in good hands with them. Earl Mosby was great to work with and was quick to help. More

I've been to several dealerships in my lifetime, Mike T is the best Service Mgr, I've experienced in all of the dealer's that I've been too. Keep up the good work Mike, see ya next-time. is the best Service Mgr, I've experienced in all of the dealer's that I've been too. Keep up the good work Mike, see ya next-time. More

The schedule and correction of 3 recalls went completely smoothly from drop off to pickup. smoothly from drop off to pickup. More

Excellent customer service! Love my service manager Mike Treas. He’s always so helpful and has great communication. Love my service manager Mike Treas. He’s always so helpful and has great communication. More

Appreciated all the help from Pauline and Earl for all there help in speeding up parts necessary for my car. there help in speeding up parts necessary for my car. More

Drop off was quick and easy, picking up was fast. A loaner vehicle was available A loaner vehicle was available More

I agree with reviews from previous clients, Great service, great staff, speedy service, didn't have to make an appointment and very pleased with my advisor I forgot his name. that's why I keep coming service, great staff, speedy service, didn't have to make an appointment and very pleased with my advisor I forgot his name. that's why I keep coming back. More