Koons Ford of Annapolis - Service Center

Great Service this far keep up the good work i look forward to my next appointment. forward to my next appointment. More

Oil change - tires not rotated. Returned later in day to complete service. Service advisor scheduled same day after call. Returned later in day to complete service. Service advisor scheduled same day after call. More

My needs are very well met by the service department. They are quick and thorough. They are quick and thorough. More

Great service, and outstanding communication from Mark let me know how my truck was progressing with troubleshooting and an ultimate fix. let me know how my truck was progressing with troubleshooting and an ultimate fix. More

We brought in of 2015 Escape for 60K mi service. Mike Treas took care of us as he always does. The work was done well and completed on time. Mike Treas took care of us as he always does. The work was done well and completed on time. More

I came in for Servicing my F350 and they did the service without the upsell for filters etc. That was the good part, and they have a nice waiting room so it was a great visit. The service deal is great, tha without the upsell for filters etc. That was the good part, and they have a nice waiting room so it was a great visit. The service deal is great, thank you! More

Appreciate having such a convenient location for service on our Escape. Quick Lane for the win! on our Escape. Quick Lane for the win! More

Always excellent service! Friendly and knowledgeable staff! Ready to assist in any way possible, and the cafe top notch! Friendly and knowledgeable staff! Ready to assist in any way possible, and the cafe top notch! More

Mike Treas was great to take my Ford F150 to for my check engine light. He is courtesy, knowledgeable and professional. Mike took care of my Ford F150 in a timely manner. Thanks Mike and service crew! engine light. He is courtesy, knowledgeable and professional. Mike took care of my Ford F150 in a timely manner. Thanks Mike and service crew! More

Brought my MKT in for the first time at Koons. Personnel are very courteous and helpful and ensured I got the only the service needed for my car for this visit. Service was faster than I had anti Personnel are very courteous and helpful and ensured I got the only the service needed for my car for this visit. Service was faster than I had anticipated. More