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Koons Ford of Annapolis - Service Center
Annapolis, MD
1,093 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,093 Reviews of Koons Ford of Annapolis - Service Center
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March 02, 2024
Takes care of its customers with professionalism and technical expertise. I've been with Koons Ford for over 2 decades and and couldn't be happier with every aspect of their work! technical expertise. I've been with Koons Ford for over 2 decades and and couldn't be happier with every aspect of their work! More
by JGRESKA
Verified CustomerEmployees Worked With
March 01, 2024
When I went to pickup my truck, and it was brought around to me, the driver who brought my truck, as well as much truck, reeked of marijuana. Very disappointed in this happening to me, the driver who brought my truck, as well as much truck, reeked of marijuana. Very disappointed in this happening More
by NIKE-GOLF
Employees Worked With
Steven Taylor-Watts
March 01, 2024
Mike Treas in the Service Dept. is top notch. He treats us like family and provides us with outstanding service. Every time we bring in our vehicles, he listens to us and writes is top notch. He treats us like family and provides us with outstanding service. Every time we bring in our vehicles, he listens to us and writes down all our concerns. He always calls to keep us informed as to the status of our vehicles. He explains to us what they found out about our vehicle, our choices if applicable and the cost. Mike always calls to tell us when our vehicle is ready to be picked up. He is very professional. We highly recommend Mike Treas!! More
by cathy.hagerelectric
Employees Worked With
February 29, 2024
Hanna and Dwayne provided outstanding service on my handicap vehicle. It took two visits to resolve the issue but there has been no issues since. handicap vehicle. It took two visits to resolve the issue but there has been no issues since. More
by TWIN2BJ
Employees Worked With
Hanna, Dwayne
February 28, 2024
Responsive, provided adequate explanation of needs for vehicle repair and maintenance. Good communication and friendly vehicle repair and maintenance. Good communication and friendly More
by ROBERTBAXTER27
Employees Worked With
February 27, 2024
Excellent customer service! All work was done in a timely manner and explanation was given in detail for my repairs!! Great team here!! All work was done in a timely manner and explanation was given in detail for my repairs!! Great team here!! More
by locknroll
February 27, 2024
mike is the best. he was very professional. has good communication skills lkdsjfldsjfkdsjflsdfklasdaflksflksdjflsdlfkdasfl;kaj. mmmmmm. mmmmmm. mmmmmm. nnn he was very professional. has good communication skills lkdsjfldsjfkdsjflsdfklasdaflksflksdjflsdlfkdasfl;kaj. mmmmmm. mmmmmm. mmmmmm. nnnnnn. nnnnnnn. mmmmmm. mmmmmm. More
by BRUCE48
Employees Worked With
February 27, 2024
The process to schedule an appointment was quick and easy. The service was performed on time and the shuttle service made it convenient. easy. The service was performed on time and the shuttle service made it convenient. More
by j_brandli
Employees Worked With
February 25, 2024
The sales manager of that dealer is the worst manager I ever met in my whole life the only person who was very helpful and very friendly was earl he is the manager of the service area. ever met in my whole life the only person who was very helpful and very friendly was earl he is the manager of the service area. More
by CHEGARCIA93
