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Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
1,058 Reviews

1,058 Reviews of Koons Ford of Annapolis - Service Center

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December 10, 2023

Very nice and friendly people. They work hard to please their customers and do the repairs correctly More

by SCHMELZERTOM72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kegley
December 10, 2023

Accommodated me as a last minute walk-in. Service completed promptly. Always cordial and courteous. Recommend for Ford owners. More

by BARNESON00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

Earl and his team are respectful. Earl took the time to understand my service needs for my new vehicle and exceeded my expectations during this service. More

by kellylove6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Donovan
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Great honest people. Mike is great would go back without a second thought. Finally a dealer you can trust! More

by ap6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kegley
December 04, 2023

Expeditious and prompt service. Paula was extremely helpful on the telephone. The service personnel were all courteous. More

by CBEDINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kegley, Steven Taylor-Watts
December 04, 2023

Got an appointment quickly, work completed the next day. Mike is always helpful and keeps me informed More

by THOMAS_FEEKS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Mike continues to provide great service and has for years for my cars. Thanks mike More

by BRYCEHOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Just an average dealership, wait, wait, wait and no communication from the service writer. Unsatisfactory More

by DAN@GOOFY247.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Kegley
November 30, 2023

Couldn't put the dashboard back on properly after taking it off for airconditioner repair. More

by clint03_mcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Mike Treas and the Service Team do great work and we always bring our Navigator here. More

by GGUMMERINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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