Koons Ford of Annapolis - Service Center

I always have a great experience at the Service Department. All employees are professional. Mike consistently goes above and beyond to explains what is needed and ensure it is done timely. Department. All employees are professional. Mike consistently goes above and beyond to explains what is needed and ensure it is done timely. More

They picked up my vehicle as promised and on time returned it completely serviced. They did a great job. returned it completely serviced. They did a great job. More

Excellent service and timing. Always good communication with staff. Questions answered & service explained. Will return Always good communication with staff. Questions answered & service explained. Will return More

Write at least fifteen actual words to describe your service experience during this visit tiday service experience during this visit tiday More

I've not encountered one person who wasn't professional and went BEYOND expectations. It's hard to get this level of service for a car as old as mine: 2004, yet I was treated as if I were driving a 2024 to and went BEYOND expectations. It's hard to get this level of service for a car as old as mine: 2004, yet I was treated as if I were driving a 2024 top of the line model. They keep Clyde running smoothly from Maine to Florida yearly! I'd like to thank each and everyone of them for their exemplary service! All the way from the guy who made sure my coffee was fresh to the service guy to the ticket counter, my experience was and is ALWAYS stellar. Which is why I return there even though I travel and live everywhere! Keep shining folks at KOONS FORD Annapolis!!! More

I was very pleased with the service and attitude of all the staff, thank you. the staff, thank you. More

Koons Ford was extremely easy to schedule with and receive maintenance. The service advisor was very professional and attentive to the required service. receive maintenance. The service advisor was very professional and attentive to the required service. More

I believe Mike Treas always trys to make the customer happy and sure the vehicle is road worthy! happy and sure the vehicle is road worthy! More

My last visit was great and they completed the work in a short period of time. short period of time. More

I am very pleased with the help, consideration, service given. There is nothing more I need to say. given. There is nothing more I need to say. More