Koons Ford of Annapolis - Service Center

Koon's Ford Annapolis dealership service department is excellent. I totally recommend them and the service plans. excellent. I totally recommend them and the service plans. More

Outstanding from beginning to end, the staff were helpful and knowledgeable I came a few days early to do to schedule mixup and they still accommodated my appointment. The wait area was well kept and I was a and knowledgeable I came a few days early to do to schedule mixup and they still accommodated my appointment. The wait area was well kept and I was able to get work done in there, the staff in the wait area were very helpful and generous. More

The time I had to wait for my vehicle to be serviced. It took too long It took too long More

Very professional and informative about the service to be performed. Vehicle was completed on tine performed. Vehicle was completed on tine More

Thank you Bruce. Appreciate the updates on my truck, to include info on back breaks and battery Appreciate the updates on my truck, to include info on back breaks and battery More

Mike Treas has always been very helpful. That’s all the words I have for you That’s all the words I have for you More

Mike always takes care of me. He goes the extra mile. I have been going here for years now. The last time I took my Ford to someone else, they screwed It up & had to have this dea He goes the extra mile. I have been going here for years now. The last time I took my Ford to someone else, they screwed It up & had to have this dealer fix It which cost me. So I trust Koons Ford of Annapolis & Mike to take care of me. More

Came in for The Works without an appointment and the turnaround time was great. Great visit turnaround time was great. Great visit More

Very professional staff in all departments; kept me informed; technician was knowledgable, in communication throughout service and very helpful. The pick up and drop off service was wonderful! informed; technician was knowledgable, in communication throughout service and very helpful. The pick up and drop off service was wonderful! More

Horrible experience , will not recommend or return . Our car was there for over 2 weeks with very very poor communication between us and Bruce . Our car was there for over 2 weeks with very very poor communication between us and Bruce . More