Koons Ford of Annapolis - Service Center

What a nice surprise to have my car picked up for an oil change! And the work was done and the car returned quickly. change! And the work was done and the car returned quickly. More

I always get great service at Koons Ford of Annapolis, both for regular service and currently for body repair from an accident. both for regular service and currently for body repair from an accident. More

Great. That is all I have to or need to say about this service there That is all I have to or need to say about this service there More

Mike is great each time I bring my truck in for service. He’s responsive and knowledgeable and I appreciate that. He’s responsive and knowledgeable and I appreciate that. More

Mike Treas in service is outstanding. He's been my service guy for many years and never disappoints. He's been my service guy for many years and never disappoints. More

Everything was good and at a reasonable cost and why do I need to write 15 words? need to write 15 words? More

Zack was awesome his customer service was great. I would definitely deal with him again I would definitely deal with him again More

Have always had complete conference with Koon's in buying our cars.The best dealer around. our cars.The best dealer around. More

Mr. Pringle was very friendly and professional. He periodically reviewed the status of my service completion and even provided a few packaged snacks during my lengthy wait. Despite having an early mor periodically reviewed the status of my service completion and even provided a few packaged snacks during my lengthy wait. Despite having an early morning appointment with a specific request for a cabin filter replacement, my part was not available until the afternoon. After waiting for over 3 hours for service completion, Mr. Walp was very helpful to shuttle me to a more comfortable waiting location. For me, it would be preferable if this dealership offered vending machines to purchase basic snacks & drinks while waiting. Also, the TV shows in the waiting room were boring. A channel changing option would be nice. More

Mike Treas is always excellent to work with. Great communication and knowledgeable. Mike and the Koons Ford team have gotten my Ford Explorer past 230,000 miles and still going strong. Highly re Great communication and knowledgeable. Mike and the Koons Ford team have gotten my Ford Explorer past 230,000 miles and still going strong. Highly recommend. More