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Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
1,083 Reviews

1,083 Reviews of Koons Ford of Annapolis - Service Center

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June 26, 2023

The recent work performed on my 2014 F150 was excellent. My reason for bringing the truck in was addressed and after driving the vehicle I found that the problem had been repaired and I was very pleased More

by RChesler
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician John Easterlin
June 24, 2023

Koons Ford has been servicing my vehicle since 2013. Good service. 15 word requirement is too much. More

by CSC36
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Bruce is fantastic. He went above and beyond to help answer questions late in the afternoon. His tact and patience are excellent! More

by eric@epstein.bz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bruce Pringle
June 23, 2023

Koon's Ford Annapolis dealership service department is excellent. I totally recommend them and the service plans. More

by FNP_SHEPPARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Schneider, Mike Kegley, Steven Taylor-Watts, Bruce Pringle, Zachary Hall
June 23, 2023

Outstanding from beginning to end, the staff were helpful and knowledgeable I came a few days early to do to schedule mixup and they still accommodated my appointment. The wait area was well kept and I was a More

by Willie.rush
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

The time I had to wait for my vehicle to be serviced. It took too long More

by JAFICE2@gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I don't remember
June 22, 2023

Very professional and informative about the service to be performed. Vehicle was completed on tine More

by M_LEDO_2000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

Thank you Bruce. Appreciate the updates on my truck, to include info on back breaks and battery More

by gdbabco
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bruce Pringle
June 21, 2023

Mike Treas has always been very helpful. That’s all the words I have for you More

by decoopdeloop
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

Mike always takes care of me. He goes the extra mile. I have been going here for years now. The last time I took my Ford to someone else, they screwed It up & had to have this dea More

by nneidig104
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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