Koons Ford of Annapolis - Service Center

worked with Koons for years. purchased numerous cars and trucks. Body shop very good guys, Charlita excellent lady service dept very good profressional purchased numerous cars and trucks. Body shop very good guys, Charlita excellent lady service dept very good profressional More

Excellent service and use genuine Ford replacement parts . Mike Treas, service writer does great job on follow ip . Mike Treas, service writer does great job on follow ip More

I had an appointment, and they took care of me in a speedy manner. I was out of there in about 2 hours. speedy manner. I was out of there in about 2 hours. More

This car dealership never disappoints! Great customer service and quality car service. The service was timely and efficient. Great customer service and quality car service. The service was timely and efficient. More

Great individuals working there, very positive and helpful. They are under staffed. Wait times are too long. Express service is not! helpful. They are under staffed. Wait times are too long. Express service is not! More

I had a very pleasant experience this time having a couple recalls addressed and getting an oil change performed. I previosly had mixed results going here, but the scheduling person accomodated my work couple recalls addressed and getting an oil change performed. I previosly had mixed results going here, but the scheduling person accomodated my work schedule and was alble to address the recall issue with my car relatively quickly rather than having to wait even longer. More

No no no no no no no no No no no no no no no no No no no no no no no no no no no no no More

Mike Treas was great as always. A real pro who know the business. thank you. A real pro who know the business. thank you. More

Great service, advisor was very knowledgeable and explained in detail the issue with my vehicle. explained in detail the issue with my vehicle. More

The entire team is upbeat and professional. Mike Matson, the service manager, is awesome! He's always available to answer questions and consequently builds a game plan to tackle the problem...v Mike Matson, the service manager, is awesome! He's always available to answer questions and consequently builds a game plan to tackle the problem...very special indeed. Because of the service department leadership team, including Earl and Paula....I'm looking forward to purchasing my next vehicle from Koons Ford of Annapolis when the time is right for me. Well done!!! More