Koons Kia of Owings Mills

Awesome experience, highly recommended. . Been a KIA customer for over 10 years, Cynthia is the best service rep I've encountered. Highly recommended. She is one of the key reason we decided . Been a KIA customer for over 10 years, Cynthia is the best service rep I've encountered. Highly recommended. She is one of the key reason we decided to purchase another KIA from this dealership. More

On 7/11/22 I had my first official service on my 2022 Kia Soul! My service rep Jeremy was AMAZING!! This is my 3rd experience with Koons Kia of Owings Mills and from my intial pruchase through the last two v Soul! My service rep Jeremy was AMAZING!! This is my 3rd experience with Koons Kia of Owings Mills and from my intial pruchase through the last two visits, everyone has been super nice, professional, and the location is spotless!! I was given star treatment and my car was serviced impeccably!! I recommend that anyone purchase their vehicle and maintain routine service maintenance from Koons Kia of Owings Mills!! More

The entire experience was super easy. Everyone I encountered was friendly, knowledgeable and professional. Peter was great and this was one of the easiest car buying experiences, ever! Everyone I encountered was friendly, knowledgeable and professional. Peter was great and this was one of the easiest car buying experiences, ever! More

It was so worth going to Koons vs the Kia dealership closest to my house. The staff were so much friendlier and more courteous, and Hamid was truly amazing to work with. I was able to test drive everyth closest to my house. The staff were so much friendlier and more courteous, and Hamid was truly amazing to work with. I was able to test drive everything I wanted to drive and easily put a deposit on the incoming vehicle I decided I wanted. Hamid was so patient with my nearly daily (ok daily) texts to check on the arrival of my new car, and when it looked like it wouldn’t arrive until after I left for vacation (it ended up arriving on time after all), Hamid made sure the car could be held for me an extra week until I was home to test drive it and then finish the purchasing process. Since it did arrive on time, Hamid had all my paperwork ready to go to make the purchasing process as quick as possible. Truly loved working with Hamid and Koons Kia and I absolutely LOVE my new EV6! Highly recommend Koons and I’m case I wasn’t clear enough - ask for my friend Hamid! More

Had a great experience- car came back cleaner than it was going in. Cynthia was great. Excellent customer service!! going in. Cynthia was great. Excellent customer service!! More

I live and Cleveland, and Alex Juarez did something my local Kia dealer could not do, put me in a new KIA Stinger GT1 AWD. He was professional, personable, and showed great patience dealing with someone local Kia dealer could not do, put me in a new KIA Stinger GT1 AWD. He was professional, personable, and showed great patience dealing with someone who lives 300 mi away. Great job, great service, thank you Alex! More

Great customer service, very professional staff, knowledgeable about what needed to be serviced on my car. knowledgeable about what needed to be serviced on my car. More

My service experience was satisfactory after I returned the car because service related issues were fixed. the car because service related issues were fixed. More

Awsome team. Everything was as promised and more. Recommend this dealership to anyone. Peter, chris, Jason and Brandon were awesome to deal with. Got a car and ha Everything was as promised and more. Recommend this dealership to anyone. Peter, chris, Jason and Brandon were awesome to deal with. Got a car and had an awesome time with thise guys More

The people were friendly and curious. Service was fast. I was told exactly what was going to be done and approximately how long it was going to take. I was told exactly what was going to be done and approximately how long it was going to take. More