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Koons Tysons Chrysler Dodge Jeep Ram
Vienna, VA
683 Reviews
At the foundation, or should we say chassis, of Koons Tysons Chrysler Dodge Jeep and Ram is a desire to bring drivers in the greater Tysons Corner area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Grand Cherokee, 200, Charger, 1500 and Durango, and mint-condition used cars.
But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across the state of Virginia, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own... and because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 683 reviews
March 20, 2026
Excellent customer service, no pressure sales, and helped navigate through buying process! Got a great deal, and the entire team did their best to make the experience awesome! navigate through buying process! Got a great deal, and the entire team did their best to make the experience awesome! More
by alexander.evelyn01
Employees Worked With
Jonathan Molina, Anwar Hassan, Felipe Portillo
March 11, 2026
Professional, Kind, not at all patronizing when I asked loads of questions - only answered them thoroughly and easy to understand. Very impressed with the experience from start to finished and outstanding loads of questions - only answered them thoroughly and easy to understand. Very impressed with the experience from start to finished and outstanding customer service and support by all those involved with the sale. More
by Alex
Employees Worked With
Jonathan Molina
February 24, 2026
Great to work with. Lots of inventory on hand. I’d recommend Alex to anyone. Lots of inventory on hand. I’d recommend Alex to anyone. More
by jakcpa94
February 23, 2026
Thanks Lyndon, Basil, Keith, and Danny for all your help buying a new vehicle. This was a smooth transaction. buying a new vehicle. This was a smooth transaction. More
by rnavas01
February 09, 2026
I bought a new 2026 Chrysler pinnacle and trade in my 2021 Chrysler pinnacle from koons. All the transactions were smooth and easy. I got there around 7:45 pm from Pittsburgh and was ready to go around 2021 Chrysler pinnacle from koons. All the transactions were smooth and easy. I got there around 7:45 pm from Pittsburgh and was ready to go around 9pm. I would highly recommend koons dealership. More
by Steveweng1688
January 29, 2026
I was dealing mainly with Brian. Brian knew I needed to get everything signed and out quickly bc I had a 6 hour trip home. He and Noah had everything ready and it was seamless. I wou Brian knew I needed to get everything signed and out quickly bc I had a 6 hour trip home. He and Noah had everything ready and it was seamless. I would definitely recommend them. More
by Robbie Lewis
Employees Worked With
Brian; Noah
January 26, 2026
Leo and the team at Koon’s were professional and transparent and I was in and out within 2 hours to purchase my beautiful new Jeep Sahara. Thank you! transparent and I was in and out within 2 hours to purchase my beautiful new Jeep Sahara. Thank you! More
by MelanieTC
Employees Worked With
Leo
October 21, 2025
I was completely satisfied with the service I received- prompt, professional, friendly and efficient team. prompt, professional, friendly and efficient team. More
by Rwolfe
October 08, 2025
Over three days, my interactions with the sales staff were awful. Missed appointments, a disturbing complete lack of product knowledge, the inability to follow through with 'please email me what you sai were awful. Missed appointments, a disturbing complete lack of product knowledge, the inability to follow through with 'please email me what you said on the phone just now', and the constant feeling that I was being lied to. More
by NO thanks
Employees Worked With
Jonny, Patrick
October 01, 2025
I've had issues with tag and title teams. They overcharged on sales tax during the lease buyout and lied about reaching out to the DMV for resolution (I called and the DMV had no record of t They overcharged on sales tax during the lease buyout and lied about reaching out to the DMV for resolution (I called and the DMV had no record of their submitted the request). The customer service has been horrible. Do not trust them. More
by darrenmktg
Employees Worked With
Caroline Thompson, Don Nickles
