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Koons Tysons Chrysler Dodge Jeep Ram
Vienna, VA
645 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 645 reviews
July 01, 2015
Great price, great experience My wife and I drove all the way from Virginia Beach to view cars in northern Virginia due to the prices being so much better there than home, and we a My wife and I drove all the way from Virginia Beach to view cars in northern Virginia due to the prices being so much better there than home, and we are very glad we did. Got a great used Acura in excellent condition, low miles, and the best price I could find anywhere. The alignment was a little off but Koons took care of everything, really went above and beyond to make sure we were happy. Harris Durrani was friendly and helpful (a little busy, but we visited on a Saturday), and he made the whole process easy and enjoyable. Thanks Harris! More
by DylanH
Employees Worked With
Harris Durrani
Helpful June 27, 2015
Screwed by koons be very careful when buying cars from them. I bought a brand new 2015 Dodge Challenger on June 12, when I went outside to look the car over I noticed be very careful when buying cars from them. I bought a brand new 2015 Dodge Challenger on June 12, when I went outside to look the car over I noticed it had two dents. It took them 3 days to fix my car and bring it to me. On the June 18 the car shutdown on me while I was driving, I could have been killed. Apparently there was recalls on this brand new car that they didn't fix. I had to wait in a hot car with my client for 5 hours for someone to come and pick up the car up. The only person who said that they was sorry for what happened to me was the salesman Zach who was very good to me. They put me in contact with Thomas Higgens who was the sales manager. It has been more than a week and the car is still not fixed. I was driving one of the dealership cars, Thomas the sales manager told me I had to come back and get my trade in car because the part for the new car would not be there for 2-4 weeks and he couldn't have me putting miles on the dealership car for 2-4 weeks. Thomas screwed me out of my deal, he told me I had to back out of the deal even though I didnt want to, he told me that If I still wanted the car when it was fixed there is no guarantee that the deal would be the same. When I asked to deal with someone above him no one ever called me back More
by New Car
Employees Worked With
Jach
June 23, 2015
Best price, no haggle, seamless buying process! Proud to be John's first sale and he definitely worked for it! After a month of searching for the right color/configuration/price, my husband was a to Proud to be John's first sale and he definitely worked for it! After a month of searching for the right color/configuration/price, my husband was a tough customer but John and Phil worked with us and got us the best deal in more than a 200 mile radius. We had a lot of false starts with TrueCar dealers in the area (a lot of added hidden fees and costs) so when we arrived back at Koons I expected a lot of upsells and hidden fees as well. Not a single one. John had the car ready, we signed the papers that were waiting based on our negotiated price, and drove home! Couldn't have been easier and was a great experience for my first new car purchase. More
by summercruisin
Employees Worked With
John Cullen, Tom Ames, Philip Arellano
June 20, 2015
Amazing experience buying a new truck!!!!!!! I had a great experience buying a new Ram 1500 at Koons. John Dow was my sales person and he did an awesome job. Very laid back and didn't feel an pre I had a great experience buying a new Ram 1500 at Koons. John Dow was my sales person and he did an awesome job. Very laid back and didn't feel an pressure to buy. Erica was the sales manager that help us and she was able to make me a deal I couldn't leave without taking. Looking forward to buying my wife's next Jeep there. More
by Ramguy
Employees Worked With
Noah Foreman
June 18, 2015
James Morris is the best Went in to look at jeeps and James Morris had the best salesperson help me. Thank you James for the experience. Will be back again and again. Went in to look at jeeps and James Morris had the best salesperson help me. Thank you James for the experience. Will be back again and again. More
by Rangersfan
Employees Worked With
Jason Gingras
June 12, 2015
Best Chrysler dealer with the Best deals On May 28, I traded in my 2011 jeep grand cherokee for a 2014. The process from start to end was easy and the staff at the dealership were very frien On May 28, I traded in my 2011 jeep grand cherokee for a 2014. The process from start to end was easy and the staff at the dealership were very friendly and likes to work with you to get you the best deal out of the car you like to purchase. Just like how Trey, the sales manager who worked with me to reach my budget and get me into a new vehicle and Andy, who is the business manager at koons helped me through the process to finance my vehicle and got me the best possible experience on buying a new car. To conclude, I like to highly recommend anyone interested in buying a new/used vehicle to visit their dealership and get the same experience I had when I purchased mine. More
by Kim2015
Employees Worked With
Andy Phung, Tracy Hillerich
June 09, 2015
Best Chrysler Dealer in Town Purchased last two Chrysler's (300 and Town & Country) from Koons and have dealt with Greg Welch for over 10 years. Greg is knowledgeable about the v Purchased last two Chrysler's (300 and Town & Country) from Koons and have dealt with Greg Welch for over 10 years. Greg is knowledgeable about the vehicles, takes the time to explain options on repairs and other services, and provides great customer service as well as being genuinely pleasant to deal with. More
by Sandie M
Employees Worked With
Greg Welch
May 26, 2015
My New Jeep Wrangler Sport 4X4 Have not made the purchase yet. But- the Sales consultant that jumped on to chat with me-Carlton-stepped up to the plate when I just needed to know th Have not made the purchase yet. But- the Sales consultant that jumped on to chat with me-Carlton-stepped up to the plate when I just needed to know the Out the Door Price. I need to arrange my finances and do not want to play guessing games. Carlton came forward answered my questions and presented an Out the Door Price for me so I can plan-How to Finance my new Baby Jeep! Carlton was straight forward and offered assistance during this process and was not pushy! I appreciate that. I am a serious Jeep buyer and want to make the most accurate decision. I look forward to my New Jeep Delivery with Carlton very soon. Thanks again for your patience! Thanks Carlton-Get ready for another Jeep Delivery soon..xoxoxo Jodie More
by JeepLover
Employees Worked With
Carlton C.
May 25, 2015
A great experience I had a great experience purchasing my Jeep Wrangler from Harris. He was very informative, clearly laying out all the various options. The process was I had a great experience purchasing my Jeep Wrangler from Harris. He was very informative, clearly laying out all the various options. The process was quick and easy. Go to Koon's and see Harris for your new Jeep. More
by Ackjeep
Employees Worked With
Harris Durrani
May 16, 2015
oil change Edwin help me a lot to give me information when my next oil change is going to be. what the manufacture recommend for my next visit. soon as the car w Edwin help me a lot to give me information when my next oil change is going to be. what the manufacture recommend for my next visit. soon as the car was done, I got an email from Edwin to let me know that I could pick my car up. More
by challenger
Employees Worked With
Greg Welch
