Koons Tysons Toyota

Amazing customer service, especially Jamal khan the manager and best sale person Adil .they are the best and this was the best experience I’ve ever had. Thanks to both manager and best sale person Adil .they are the best and this was the best experience I’ve ever had. Thanks to both More

This is the best dealership in this area and excellent customer service thanks Toyota Koons customer service thanks Toyota Koons More

Great dealership great salesman we were both very pleased. Also a good location large supply of cars pleased. Also a good location large supply of cars More

Pleasant experience with the team there. Very professional and friendly. Communication throughout the process was on top. Very professional and friendly. Communication throughout the process was on top. More

The staff is friendly and the service is thorough and quick. It would be nice if they provided snacks in addition to free coffee in the waiting room. quick. It would be nice if they provided snacks in addition to free coffee in the waiting room. More

The salesman was very knowledgeable about all Toyota vehicles. This helped in deciding which vehicle was perfect for me. vehicles. This helped in deciding which vehicle was perfect for me. More

Several issues with this establishment since I have purchased my vehicle. Shortly after getting the vehicle, there was a leak in the roof with no mention of this issue and wanted to charge me 300 dolla purchased my vehicle. Shortly after getting the vehicle, there was a leak in the roof with no mention of this issue and wanted to charge me 300 dollars just to check and see what the issue is. Now, I have issues with getting oil changes from this establishment. My payment for the vehicle includes oil changes. However, when I schedule the appointment it takes 3- 4 hours to complete. Or, currently, I am being told that I will be reached out to in regards to scheduling and 3 times I was not reached out to. I have a very busy schedule, which makes availability tough when rescheduling. Desperate need of an oil change, that I pay for in my plan, that is not being satisfied. Strongly recommending doing the research before deciding on making a deal with the dealership. More

Very responsive and professional. Required a handoff between agents that send smoothly. Was able to close deal quickly once car on order had arrived. We are very happy with our new RA Required a handoff between agents that send smoothly. Was able to close deal quickly once car on order had arrived. We are very happy with our new RAV4! More

Service writer was very nice And knowledge , will , definitely Become a regular customer , haven’t been there for a while, but love the way that treated me definitely Become a regular customer , haven’t been there for a while, but love the way that treated me More