Koons Tysons Toyota
Vienna, VA
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"Outstanding Experience" over the years I have purchased vehicles, new and used. Basically, you are sold a vehicle, have a good day, until the next one. Not Josh Lundy. My sat over the years I have purchased vehicles, new and used. Basically, you are sold a vehicle, have a good day, until the next one. Not Josh Lundy. My satisfaction appeared to be his priority. The shocker was,after the sale was done, he still took time advising me on steps to take with maintenance, service and a few other functions of the vehicle. Bear in mind i live in another State, and might never return to that dealership. Outstanding experience. He didn't meet standards, he exceeded standards. More
Koons took care of us This was our second buying experience with Koons Tysons Toyota ... we liked our 2013 Prius V so much we decided to buy a second one and came back to This was our second buying experience with Koons Tysons Toyota ... we liked our 2013 Prius V so much we decided to buy a second one and came back to Koons. Our salesman Joshua Lundy was patient with us as we worked through and compared the options on the various models. He was knowledgeable about the car and how it handled and drove, and gave us tips on getting the best performance from the car. When we picked up the car, he took us through the technical setups associated with the navigation system and linking our cell phones with the car. It has been a pleasure to deal with Koons. More
Great Sales Representative Buying my new car was an easy sale because of Alaaeldin Salem. Mr. Salem was such a patient, and caring man. He took so much time explaining everyth Buying my new car was an easy sale because of Alaaeldin Salem. Mr. Salem was such a patient, and caring man. He took so much time explaining everything, and showing me how new features on the car worked. He could not have been more accommodating. I would recommend him to anyone. More
Not like going to the DMV at all! We drove 200 miles from NJ to Koons dealership in Vienna VA in pouring rain all the way. Was it worth it? You bet! Dwight Beard, our Sales Rep met us We drove 200 miles from NJ to Koons dealership in Vienna VA in pouring rain all the way. Was it worth it? You bet! Dwight Beard, our Sales Rep met us as we arrived. We had texted back and forth on the trip down given the atrocious driving conditions. Ricky Jacobs, Sales Manager was very hospitable and both were there to help and make the process as smooth as possible. The car, a 2017 Highlander Platinum in the new Toasted Walnut Pearl was gassed up, a FULL tank, and waiting for us. We go there later than expected and it was close to 11PM when we were finished, about 3 hours in total. Could have been faster if we weren't chatter bugs sharing personal stories. When I say friendly, I do mean friendly...:) Mawutor Adamaley is the money man and he knows his stuff. We had a running chat with him as he loaded his impact printer with form after form after form. Now I know why they still make those things..:) Dwight set the GPS for our hotel and we were off. The deal? Great. I bought the Platinum for less than I would have paid for a Limited Hybrid here. The MSRPs on the Limited Hybrid and the gas Platinum are $43,276 vs $44,494. Worth the trip? You better believe it. More
Scheduled Maintenance Drop Off Aria is a true professional and delivers what he promises. He keeps me well-informed with respect to my maintenance agenda and delivers quality crafts Aria is a true professional and delivers what he promises. He keeps me well-informed with respect to my maintenance agenda and delivers quality craftsmanship at a reasonable price. I would not have my vehicle serviced anywhere else! More
An excellent experience I had an excellent experience at Koons Tysons Toyota when I bought my RAV4 The salesman made it easy to me, and his help was invaluable. I do no I had an excellent experience at Koons Tysons Toyota when I bought my RAV4 The salesman made it easy to me, and his help was invaluable. I do not hesitate in recommending James Cameron. More
A better way to buy a car!!!!! Skipping to the end, I gave this 5 Stars because I was still smiling as I left the dealership. This, despite the drive from Pittsburgh to get there th Skipping to the end, I gave this 5 Stars because I was still smiling as I left the dealership. This, despite the drive from Pittsburgh to get there that day, almost being lost and driving in worst traffic I've been in since I moved from Houston (yes, THAT Houston). Granted, I was looking for a car I could not find in Pittsburgh and felt blessed to find it within 250 miles of home at a very competitive price. Then, more importantly, I realized I was dealing with a different and rare breed: an honest salesman. One who gave real information. No unnecessary puffery here. Norman Gray. A professional, knowledgeable, personable and committed to the client's needs, salesman. One who respected a single woman's opinions. Norman guided me through the maze of making the purchase in midst of natural chaos of renovation of the office space and their need to share office space and walking around the crowd of customers, salespeople, finance employees and various support staff. This is a happy group. Although almost sitting in each other's laps, every one smiled and said hello, making me feel at home and never a bother. Norman even ordered food for me and my grandson. He insisted. I've never had car buying be so organized and pleasant. And there was no indication of client stealing or anything less than perfect cooperation amongst the staff. Would I go back? Heck yes. Would I recommend Norman? I just have. Be sure to ask for him. Norman Gray. More
New car purchase I appreciate working with Barrod Jones too. He was very kind and works with professionalism. I wish working with him in the future when I will buy a n I appreciate working with Barrod Jones too. He was very kind and works with professionalism. I wish working with him in the future when I will buy a new car. More
Choose Koons Tysons Toyota Koons Tysons Toyota has had a 13 year track record for me with great customer service and taking car of my car! It all started way back when with kind Koons Tysons Toyota has had a 13 year track record for me with great customer service and taking car of my car! It all started way back when with kindest salesman... Bob Alexander! Service reps are the best and all of the staff members greet you with a smile. I'm comfortable bringing my car in every time and trust the maintenance recommendations. Even through my car is over 13 years old, it's in great driving condition... and that probably would be the case had it not been for the wonderful car care provided by Tysons... Shout out to one of my best service Reps. Mike O'Neil...because of his great customer service has moved up in the ranks; and now a new shout out to my latest service Rep. RRRRocky Jones! :-) I appreciate all you guys at Koons Tysons Toyota and will keep bringing my car in for oil change and other services for the next million miles! Sjk More
My experience at Toyota Koons I appreciate working with Mr Rami Darwich Ahmad, a talented sales consultant who works with professionalism and patience. He knows very well his job a I appreciate working with Mr Rami Darwich Ahmad, a talented sales consultant who works with professionalism and patience. He knows very well his job and what he tells. Whis explanation encourages Customers to buy cars. I wish working with him again. I appreciate working with Mr Barrod Jones too. He is very kind and works with professionalism. I wish working in the future with both Mr Rami Darwich Ahmad and Mr Barrod Jones . More