Koons Tysons Toyota
Vienna, VA
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Great service I had my venza mechanical issues completely fixed by them. John boehm was helping me to decide how necessary are the problems and patiently walked me I had my venza mechanical issues completely fixed by them. John boehm was helping me to decide how necessary are the problems and patiently walked me through the details and tried to give me the best price as possible. More
Quick and great service It was the fastest service I've received at any Toyota dealership in the region. From checking me in to providing status on my service, all aspects o It was the fastest service I've received at any Toyota dealership in the region. From checking me in to providing status on my service, all aspects of the service was great. All employees were polite and seemed to care very much about their role. More
Alex Henandez gave me fast and accurate estimate. Because when the cost was a little over the estimate Mr. Hernandez went to the manager to wave the extra dollars. He was quick efficient and fantastic Because when the cost was a little over the estimate Mr. Hernandez went to the manager to wave the extra dollars. He was quick efficient and fantastic More
great Customer service Customer services is always exceptional at this dealership and my latest experience was no exception. Car repair took longer than expected (in days) a Customer services is always exceptional at this dealership and my latest experience was no exception. Car repair took longer than expected (in days) and my team leader John Boehm kept me in the loop throughout. Informed me of every part that was ordered and the associated timeline. thanks again More
Awesome team to work with Customer Relations Manager was great. My salesman was new. His name is Faris and went out of his way to make sure our questions were answered. Process Customer Relations Manager was great. My salesman was new. His name is Faris and went out of his way to make sure our questions were answered. Processing Manager is Sam and explained everything thoroughly. Sales Manager was Phil and seemed very trustworthy nd no pressure ales. Customer Relations was Debra and brought it all together. More
High prices on discontinued cars!!!! I went to lease a SCION which was shuttered in September. I have Good credit, these people are trying to charge me a higher monthly payment for the I went to lease a SCION which was shuttered in September. I have Good credit, these people are trying to charge me a higher monthly payment for the same car that I configured on SCION'S website a month ago that was much cheaper monthly but cost more money than the car they have. This is the second time I have been scammed for a lease with a KOONS dealership. I DO NOT RECOMMEND THIS DEALER!!!!! You can do better!!!! Also, stay away from OURISMAN, STOLHMAN, and ROSENTHAL, they are all RIP- OFF dealerships! You have been warned! More
Works class service Josh was wonderful he help me on my car service. Very professonal always giving good advice Regarding car maintainice and care. He explained me the To Josh was wonderful he help me on my car service. Very professonal always giving good advice Regarding car maintainice and care. He explained me the Toyota care and I'm sold. More
lead with your heart and your mind will follow Rami's and Hassan's efforts on my behalf to enhance the quality my buying experience guaranteed that i left the showroom floor a satisfied customer. S Rami's and Hassan's efforts on my behalf to enhance the quality my buying experience guaranteed that i left the showroom floor a satisfied customer. So i can not thank you two enough. i will share my experience with friends and neighbors telling them how rewarding and engaging you two team members have made my experience. richard More
Excellent Experience at Koons Tysons Toyota I had an excellent experience at Koons Tysons Toyota. I had an excellent experience chatting online with AJ. He was very personable, knowledgeable and I had an excellent experience at Koons Tysons Toyota. I had an excellent experience chatting online with AJ. He was very personable, knowledgeable and a good listener. He made me comfortable online. I went to the dealership the next day and met him. He was even better in person. He wasn't pushy, but was willing to go the extra mile to make my buying experience enjoyable. More
Truthful and honest - what more can you ask for? I purchased my truck as an internet sale and never saw the truck until it arrived a week later. There were a few issues, but George O'Connor runs an I purchased my truck as an internet sale and never saw the truck until it arrived a week later. There were a few issues, but George O'Connor runs an honorable operation and took care of my issues quickly. It's a little scary when you purchase something over the internet, but guys like George and an organization like Koons Tysons Toyota make the whole thing much less scary. Thanks George and the rest of the Koons Tyson Toyota for running a first class operation! More