Koons Westminster Toyota

Never had a better experience dealing with a dealership or service department. Would highly recommend to anyone or service department. Would highly recommend to anyone More

Responsive and helpful. Bit of a drive but they also give you a car wash coupon and mostly appreciate responsiveness Bit of a drive but they also give you a car wash coupon and mostly appreciate responsiveness More

I experienced great service throughout the process from ease of booking, thorough communication to completion! ease of booking, thorough communication to completion! More

My car needed the serpentine belt replaced. This was done on September 16, 2026. On Wednesday, September 30, 2026, my car broke down on the way to work. The belt was broken and the idle arm This was done on September 16, 2026. On Wednesday, September 30, 2026, my car broke down on the way to work. The belt was broken and the idle arm was clearly bent and not adjusted when placing the new belt on. The list of suggested repairs was unbelievable and would have cost me a fortune if I had agreed to them. Things that clearly did not need to be repaired were flagged as critical. I am very disappointed in the service provided and now feel that I cannot trust the dealership for repairs. More

Astronomically expensive, but the Service staff are always nice. One thing, I have zero interest in watching a video of my engine or all the other PDFs & emails; just a call is fine. always nice. One thing, I have zero interest in watching a video of my engine or all the other PDFs & emails; just a call is fine. More

James and everyone in the service, are very pleasant to work with,5 stars. Thank you for your service. work with,5 stars. Thank you for your service. More

Jacob was friendly and very efficient. He made checking in a breeze and answered all my questions. Great customer service! He made checking in a breeze and answered all my questions. Great customer service! More

Everyone was so kind, helpful amd full of knowledge. I never felt pressured to make a decision. I never felt pressured to make a decision. More

Koons didn’t pressure me with things I didn’t want. They presented what they had to offer and didn’t pressure me when I declined. They presented what they had to offer and didn’t pressure me when I declined. More

First time buying a car. Had a great experience with my salesperson - Sage Kreft. He was patient and went above + beyond with accommodation during all steps of the process in Had a great experience with my salesperson - Sage Kreft. He was patient and went above + beyond with accommodation during all steps of the process including helping me understand the forms I was singing, and post-purchase follow up. I had some odd circumstances come up with my trade in car and he was able to handle the issues with efficiency and care. Excellent communication, never felt intimidated or pressured. Made my first car purchase a better experience that I had imagined. Additionally, Jeremy Voelkel in finance helped get me a better deal on financing than I had come in with. Appreciate the transparency and knowledge he had when closing out the purchase. Was friendly at all stages even if I was prickly / guarded since this was my first big purchase. Made me feel at ease. 5/5 for both people whom I interacted with. Would recommend / come back if I could deal with these same reps again. More