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Koons Westminster Toyota

Westminster, MD

4.6
849 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 849 reviews

November 26, 2025

Jacob addressed the issue and I’m satisfied. ! I I I I I I i More

by tajawolff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub
November 26, 2025

I’m disappointed that I wasn’t told that there was only one key fob for this vehicle until I finalized everything and picked up the vehicle. I’m also very disappointed that I’ve only had the vehicle for se More

by roydhere
Recommend Dealer
No
Employees Worked With
Bob Erwin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Harkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Koons Westminster Toyota responded

We're sorry to hear about your disappointment. We understand how frustrating it must be to learn about the missing key fob after purchase and then experience a check engine light so soon. That’s not the experience we want for our guests. Please reach out directly so we can look into this and find a way to make it right. Jennifer Engel Koons Westminster Toyota jennifer.engel@koons.com | 410-876-6400

November 25, 2025

Great experience. Car needed parts, gave me a loaner car while my car was being fixed under my warranty. Jacob was great at communication, very helpful. More

by hfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub
November 24, 2025

I dealt with Molly who was pleasant and personable and kind. I brought the car in for a maintenance required light and had it serviced the same day. Wasn’t expecting that but was actually nice since I was More

by Cjjames77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly
November 24, 2025

Milo is always great to work with. Easy in, easy out and keeps you informed. Molly processed the car as I was bringing it in and she's amazing to work with. More

by seibelsean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Dwars, Molly Bonnette both 5 stars+
November 24, 2025

I love Koons for service appointments. Everyone is very friendly, pleasant, knowledgeable. The Quiet Lounge is excellent for doing lots of work without distractions and coffee is great. More

by mpshiloh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2025

Great experience Jacob is the best Finished in a timely manner No pressure on other services More

by john@riverhousepotomac.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Baadte
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2025

The dealership has always been. of great service to our cars and our service advisor is top notch! More

by geimanl74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2025

Koons of Westminster is fantastic, my service advisor works great with me on my services and any repairs needed. Customer service from all the staff is fantastic. More

by jhjonesiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Dewars, Jason Pandoli
November 24, 2025

willing to perform the maintenance you want not just fixed sets. i appreciate them talking about what needs to be done and which things are most important, for safety and for life of the car More

by jeffrey.fiske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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