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Koons Westminster Toyota
Westminster, MD
994 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 994 reviews
January 12, 2026
Maintenance appointment scheduled for Jan 9, 2026, 9:30a. Services performed satisfactorily. Only complaint is not being taken in at my scheduled time, but had to wait 2 hrs. Not appreciated. Services performed satisfactorily. Only complaint is not being taken in at my scheduled time, but had to wait 2 hrs. Not appreciated. More
by masmith2007
Verified CustomerEmployees Worked With
Milo Dwars
January 12, 2026
As always, the best at what they do. Todd and the rest of the service department are outstanding. Todd and the rest of the service department are outstanding. More
by mendys
Employees Worked With
January 11, 2026
The service representative I dealt with was fantastic. She checked me in fast and got me out sooner than expected. Plus she kept me informed on what the technician identified. Great Service. She checked me in fast and got me out sooner than expected. Plus she kept me informed on what the technician identified. Great Service. More
by montnative
Employees Worked With
Molly Bonnette
January 09, 2026
Had to buy a new key fob for our van. It was expensive but we figured it would be from the dealer. The problem was the work they said our van needed. Particularly the fact that they said It was expensive but we figured it would be from the dealer. The problem was the work they said our van needed. Particularly the fact that they said our rear brakes were down to 3%. We declined and got a second opinion. We were told our rear brakes were at 50% by an independent repair shop. This kind of service makes us never want to use a dealer for maintenance. More
by mmlriedeman
Employees Worked With
Milo
January 09, 2026
Professional, Courteous , and the fix was accomplished an hour sooner than expected. Very good experience. hour sooner than expected. Very good experience. More
by gimmeshelter74
January 09, 2026
Had a good experience at koons. Will go back for future service and purchase. Thank you Koons Westminster Will go back for future service and purchase. Thank you Koons Westminster More
by jessimartz95
January 08, 2026
First time here to have my transmission checked. I really liked the service center setup. I also liked the customer waiting room which has comfortable chairs, TV, Coffee, ect. I really liked the service center setup. I also liked the customer waiting room which has comfortable chairs, TV, Coffee, ect. More
by BF
Employees Worked With
Milo Dwars
January 07, 2026
It was a good experience. My appointment was on time. The waiting area was nice and I received text messages letting me know when my car was ready. I was in and out in less th My appointment was on time. The waiting area was nice and I received text messages letting me know when my car was ready. I was in and out in less than an hour. More
by nora.whitmore75
Employees Worked With
January 07, 2026
We had a great experience with everyone we dealt with at Koons Westminster Toyota! They did everything they could to work with us on our trade in and get me into the car that I really wanted. Very efficient Koons Westminster Toyota! They did everything they could to work with us on our trade in and get me into the car that I really wanted. Very efficient and seamless process from start to finish. I honestly could not recommend them enough! More
by kristinab2309
Employees Worked With
Jeremy Bittler, Cecil Khan, Steve Breen
